Blood Donor Recruitment Specialist

Responsibilities

Build relationships. Create opportunities. Make a lifesaving impact.

Every day, patients rely on blood donations to support cancer treatments, recover from serious injuries and receive lifesaving medical care. Ensuring a reliable supply of these vital blood products takes more than awareness. It takes proactive recruitment, meaningful engagement and strong relationships with the people who make it all possible: our donors.

Community Blood Center is looking for a motivated, personable and data/results-driven professional to help grow participation in specialized blood donation programs, with a particular focus on special donations, including platelet donations.

As a Blood Donor Recruitment Specialist, you'll identify opportunities to engage existing blood donors, introduce them to the importance of other ways of donating and encourage them to become regular participants. You'll develop targeted outreach strategies, build relationships with prospective and existing donors, and work closely with teams across the organization to turn recruitment opportunities into lasting donor relationships.

This is a dynamic, people-focused role that combines sales, relationship management and community engagement. You'll spend time in our donor centers and at mobile blood drives, connecting directly with donors and partnering with internal teams to drive recruitment efforts. You'll also use performance insights to understand what's working, identify new opportunities and continually improve results.

We're looking for someone who is confident initiating conversations, naturally builds trust, knows how to influence decisions and is motivated by achieving goals. If you enjoy developing relationships, creating opportunities and seeing the tangible results of your efforts, this is an opportunity to put those skills to work for a meaningful cause.

What you'll do

• Drive donor recruitment and conversion: Identify eligible existing blood donors and engage them through personalized conversations and targeted outreach, encouraging them to explore specialized donation opportunities.
• Build high-value relationships: Develop meaningful connections with prospective and existing donors, understand their interests and motivations, and encourage ongoing participation through consistent engagement and follow-up.
• Be present in the field: Regularly visit donor centers and mobile blood drives to connect with donors, identify recruitment opportunities and work alongside local teams to support recruitment goals.
• Influence and collaborate: Build strong partnerships with Collections leadership, donor center teams and Donor Marketing to identify opportunities, coordinate recruitment efforts and achieve shared goals.
• Develop targeted outreach: Use donor information/data alongside recruitment insights to identify the right audiences, personalize engagement and improve conversion into specialized donation programs.
• Strengthen donor retention: Follow up with prospective and first-time donors, gather feedback, address questions and identify opportunities to encourage repeat, sustained participation.
• Monitor performance and identify opportunities: Track recruitment activity, evaluate results, recognize trends and recommend ways to improve recruitment, conversion and retention.
• Support marketing and promotional initiatives: Partner with Donor Marketing to develop and implement campaigns and promotional activities that increase awareness and participation.
• Share knowledge and best practices: Become a trusted resource on specialized donation programs, helping educate colleagues and share effective recruitment and engagement approaches.

This role works across our corporate office, donor centers and mobile blood drives, with regular local travel throughout the Kansas City area.

What we're looking for

We're looking for someone who combines a strong sales mindset with excellent relationship-building and communication skills. You know how to recognize an opportunity, build trust and motivate people to take action. You are equally comfortable engaging directly with donors and building relationships with colleagues and leaders across the organization.

Why this role matters

Platelets are critical for cancer patients, surgical procedures, and emergency care. Because platelets have a very short shelf life, maintaining a reliable network of dedicated donors is vital for hospital supplies. In this role, you will expand this donor base by raising awareness, building strong relationships, and encouraging recurring donations.

Your ability to engage others with people and turn interest into action will have a direct impact on the availability of lifesaving blood products.

Qualifications

Education and Experience:

Education and experience

• Bachelor's degree preferred, or an equivalent combination of education, training and relevant experience.
• 1–2 years of experience in sales, business development, account management, recruitment, customer engagement or a related field preferred.
• Experience in healthcare, nonprofit organizations or the blood industry is a plus, but not required.
• Proficiency in Microsoft Office and the ability to learn new systems and technology.

Skills and attributes

• Relationship builder: Demonstrated ability to establish credibility, build trust and develop lasting relationships with people across different roles and backgrounds.
• Sales and influencing skills: Comfortable initiating conversations, identifying opportunities, overcoming objections and influencing decisions to achieve results.
• Confident communicator: Strong verbal and written communication skills, with the ability to engage different audiences, present information clearly and make a compelling case.
• Results oriented: Motivated by goals and performance, with the ability to monitor progress, recognize opportunities and take ownership of outcomes.
• Collaborative approach: Able to build productive relationships across departments, influence without direct authority and bring teams together around shared objectives.
• Initiative and accountability: Self-motivated, proactive and comfortable working independently while managing multiple priorities.
• Analytical thinking: Able to interpret information, recognize trends and use insights to improve outreach and recruitment effectiveness.
• Adaptability: Comfortable working across different locations and environments, balancing field engagement with planning, follow-up and administrative responsibilities.

A valid driver's license and ability to travel locally on a regular basis are required.

Overview

Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit savealifenow.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

NYBCe is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information.