Platform Engineer - DevOps/Site Reliability

Key Responsibilities :

- Manage and operate Kubernetes clusters including deployments, scaling, and upgrades

- Support tenant onboarding, provisioning, and environment configuration

- Assist in infrastructure provisioning using Terraform

- Deploy and manage services using Helm charts

- Monitor system performance using logs, metrics, and traces (MELT)

- Troubleshoot production issues across applications, infrastructure, networking, and databases

- Support CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI)

- Maintain observability dashboards, alerts, and operational runbooks

- Assist in backup strategies, disaster recovery, and high availability setups

- Participate in incident response and root cause analysis (RCA), documenting learnings

Required Skills & Qualifications :

- Basic understanding of Linux systems, networking concepts, and cloud platforms (AWS/Azure/GCP)

- Working knowledge of Kubernetes and Docker

Hands-on exposure to :

- Terraform (modules, state management, plan/apply)

- Helm (charts, values.yaml, releases)

- Familiarity with monitoring tools such as Prometheus, Grafana, or Datadog

- Basic scripting skills (Python or Bash)

- Understanding of CI/CD pipelines and DevOps practices

Good to Have :

- Exposure to distributed systems and microservices architecture

- Understanding of multi-tenant architectures and isolation strategies

- Familiarity with databases (PostgreSQL, Redis) and messaging systems (Kafka/Pulsar)

- Basic knowledge of security practices (IAM, secrets management, TLS)