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NSW Department of Customer Service

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Platform Engineering Director – Cloud, APIs & Data

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Summary

Director-level platform engineering leader for the NSW Department of Customer Service in Sydney, shaping strategy and investment across cloud, APIs, data, integration, reliability and operations for critical public services. Reports to the Chief Digital Officer, leading ~10 direct reports and a portfolio of around 90 staff.

NSW Department of Customer Service in Sydney seeks an experienced technology executive to lead a broad platform engineering portfolio spanning cloud, data, integration, reliability and operations. Reporting to the Chief Digital Officer, you will shape strategy, investment decisions and a coherent platform-product organisation serving critical public services.

Leading about 10 direct reports and a portfolio of around 90 staff, you will balance transformation, risk and service continuity while

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