Platform/Network/Teleservices Engineering Lead
Job Description
The Platform/Network/Teleservices Engineering Lead serves as the senior technical leader responsible for overseeing engineering support across platform, network, cloud, and teleservices environments within a complex DoD enterprise. This role provides day-to-day leadership of engineering teams, ensures compliance with DoD, Defense Cyber Defense Command (DCDC), U.S. Cyber Command, DISA, and Zero Trust cybersecurity requirements, leading major technical initiatives, and delivering engineering support across NIPRNet, SIPRNet, and JWICS environments.
The Lead acts as a senior technical authority, managing engineering operations, guiding solution design, supporting change control processes, and ensuring high-quality delivery of all engineering services.
Key Tasks & Responsibilities
- Leadership & Project Management
- Lead and mentor platform, network, cloud, and teleservices engineering teams
- Oversee engineering tasks across multiple environments and enclaves
- Serve as liaison between technical teams, program leadership, and government stakeholders
- Plan, track, and report on engineering project stages, risks, and impacts
- Ensure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned
- Platform /Network /Teleservices Engineering
- Provide engineering support for NIPRNet, SIPRNet, and JWICS
- Execute change control processes; support Critical Design Reviews (CDR)
- Design, test, validate, and deploy engineering changes; ensure post-deployment monitoring
- Perform:
- System monitoring & performance tuning
- Network configuration engineering
- Zero Trust Network Architecture implementation support
- IPv6 migration & processing
- Technology assessments & recommendations
- Maintain Information Systems Contingency Plans (ISCP)
- Deliver engineering support in:
- Infrastructure services
- Virtualization (VMware, Hyper-V)
- Monitoring & lifecycle management
- Cloud technologies (PaaS, SaaS, containerization)
- Provide engineering support for key enterprise technologies:
- SQL, MECM, SCOM
- Directory Services
- Microsoft/Linux platforms
- Conduct studies, cost/benefit analysis, and alternatives analysis for modernization initiatives
- Support enterprise fax and unified communication environments
- Deliver engineering support in:
- Infrastructure services
- Virtualization (VMware, Hyper-V)
- Monitoring & lifecycle management
- Cloud technologies (PaaS, SaaS, containerization)
- Provide engineering support for key enterprise technologies:
- SQL, MECM, SCOM
- Directory Services
- Microsoft/Linux platforms
- Conduct studies, cost/benefit analysis, and alternatives analysis for modernization initiatives
- Support enterprise fax and unified communication environments
- Administer PostgreSQL instances supporting call recording and A/V conference systems
- Support Cisco Unified Communications Manager (CUCM)
- Manage VMWare ESXi instances supporting UNCOMM services
- Ensure STIG compliance, vulnerability remediation, and patch management across UC systems
- Develop POA&Ms, AORs, and SOLs when necessary
- Required Skills & Competencies
- Ensure engineering alignment with DoD, GSA, and DFAS policies and best practices
- Provide detailed engineering presentations across platform, operations, teleservices, and IA areas
- Collaborate with cross-functional teams to complete patching, remediation, and lifecycle management activities
- Support storage architecture design, capacity planning, and storage engineering
- Demonstrated success managing technical environments of similar size and scope within DoD or Federal environments
- Proven ability to lead and develop teams in high-pressure, customer-focused environments
- Expertise implementing and enforcing DoD STIG, IAVM, and cybersecurity compliance
- Strong working knowledge of:
- Platform engineering (Windows, Linux, virtualization, directory services)
- Network engineering (design, configuration, monitoring)
- Cloud and hybrid environments
- Unified Communications / Teleservices
- Experience performing engineering analysis: cost, risk, performance modeling, and alternatives analysis
- Ability to plan, initiate, execute, and lead complex engineering projects
- Excellent communication skills for senior government briefings
- Reporting & Deliverables
- Engineering design documentation & Critical Design Review materials
- Change control documentation
- System configuration baselines
- Lessons learned reports
- ISCP documentation
- Engineering studies, alternatives analyses, and project cost estimates
- Weekly status updates and performance reporting
Education & Experience
- Minimum Education
- Bachelor’s degree.
- MA/MS degree preferred
- Minimum General Experience
- Eight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programs
Certifications
- Project Management Professional (PMP) or equivalent – REQUIRED
- Relevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) – desired
- Must maintain all mandatory certifications
Security Clearance
- Must be a U.S. Citizen.
- Selective Service registration required (if applicable).
- Secret Security Clearance required
- Must maintain fitness and eligibility for national security positions
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
- Onsite at customer location
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].