Platform Operation Manager
Posted Updated
In this position, you will:
- Capability Accumulation: Guide IT/CT domain capability building & enrichment based on corporate capability map and technology roadmap.
- Capability Operation: Coordinate internal technical teams to solidify capabilities; promote high-quality in-house capabilities to internal & external users, and support product managers to reuse and combine capabilities for release.
- Capability Integration Support: Respond to IT/CT capability integration requirements from platform users; guide clients through capability ordering and complete integration delivery.
- Launched Product Promotion & Platform User Service Support.
- Network Capability Monitoring: Monitor platform underlying and integrated capabilities, and deliver periodic capability operation reports.
- Performance Assessment: Track metrics including number of launched capabilities, capability utilization rate, stability, DAU/MAU.
To be successful in this position, you should meet the following requirements:
- 5 years or above relevant working experience
- Bachelor’s degree or above in Computer Science, Communication Engineering, IT, Software Engineering, Information Security, Big Data, Artificial Intelligence or related disciplines.
- Solid CT (Communication Technology) or IT (Internet Technology) fundamentals. Familiar with network architecture, cloud native, API interfaces and microservices; able to quickly understand and sort out complex technical capability maps.
- Master user growth strategies including acquisition, activation, retention and conversion (repurchase/upsell); independently design and execute online & offline promotion activities.
- Skilled in data analysis; build monitoring system around DAU/MAU, capability utilization and number of launched capabilities; deliver high-quality operation analysis reports regularly.
- Prior experience in technical product operation is preferred