Platform Operation Manager

CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 53rd on the Fortune Global 500.

Our company is dedicated to delivering an exceptional service experience and to become a world-class sci-tech service enterprise, focusing on its three principal businesses of communications services, computing services and AI services. Guided by this vision, we cultivate a culture of trust, responsibility, and care — creating an environment where people can thrive. At CMHK, we are committed to unlocking human potential and empowering every striver to achieve success. We now invite high-caliber professionals to join us on this journey.

Division : Innovation & Digital Intelligence Division

In this position, you will:

1. Capability Accumulation: Guide IT/CT domain capability building & enrichment based on corporate capability map and technology roadmap.

2. Capability Operation: Coordinate internal technical teams to solidify capabilities; promote high-quality in-house capabilities to internal & external users, and support product managers to reuse and combine capabilities for release.

3. Capability Integration Support: Respond to IT/CT capability integration requirements from platform users; guide clients through capability ordering and complete integration delivery.

4. Launched Product Promotion & Platform User Service Support.

5. Network Capability Monitoring: Monitor platform underlying and integrated capabilities, and deliver periodic capability operation reports.

6. Performance Assessment: Track metrics including number of launched capabilities, capability utilization rate, stability, DAU/MAU.

To be successful in this position, you should meet the following requirements:

1. 5 years or above relevant working experience

2. Bachelor’s degree or above in Computer Science, Communication Engineering, IT, Software Engineering, Information Security, Big Data, Artificial Intelligence or related disciplines.

3. Solid CT (Communication Technology) or IT (Internet Technology) fundamentals. Familiar with network architecture, cloud native, API interfaces and microservices; able to quickly understand and sort out complex technical capability maps.

4. Master user growth strategies including acquisition, activation, retention and conversion (repurchase/upsell); independently design and execute online & offline promotion activities.

5. Skilled in data analysis; build monitoring system around DAU/MAU, capability utilization and number of launched capabilities; deliver high-quality operation analysis reports regularly.

6. Prior experience in technical product operation is preferred

When you work:

• 5 days work

• 8 hours/day

What you enjoy:

• Discretionary Performance bonus

• Life insurance

• Medical insurance

• Education subsidies

• Birthday gift

• Marriage leave

• Birthday leave

Please submit your application to us by clicking the APPLY NOW button and send your full resume with your availability, current and expected salary to us. If you do not hear from us within 8 weeks after the application, you may assume that your application has not been successful.

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.