Platform Operations Engineer
Summary
Maintains and troubleshoots government IT infrastructure, ensuring high availability of virtualized servers, storage, and networks while coordinating with vendors and stakeholders.
· At least 5 years of experience in infrastructure or platform operations
· Experiences supporting production or mission-critical environments
· Strong technical understanding of infrastructure operations across virtualization, operating systems, storage, backup, networking, and related platforms
· Experience working with vendor-supported operating models and managing external support teams
· Able to participate in technical troubleshooting, issue deep dives, and problemresolution for complex incidents
· Experiences supporting technical governance, security governance, change review, or servicerequest approval processes is preferred
· Experiences supporting technical project delivery, including coordination, issue and risktracking, dependency management, and stakeholder follow-up
· At least 2 years of experience in government or public sector settings
· Good to have data centre operations experience
· Strong communication and coordination skills with both technical and non-technical stakeholders
Technical Requirements
· Experience with infrastructure platforms such as VMware, Hyper-V, or Nutanix
· Experience with Red Hat Linux and/or Windows Server environments
· Familiarity with enterprise storage, backup, HA, and DR solutions
· Strong understanding of monitoring, observability, logging, and alerting practices
· Solid understanding of networking fundamentals such as TCP/IP, DNS, routing,