PLAYA VISTA BOULDERING GYM SPECIALIST
Overview:
A Bouldering Gym Specialist is someone who is enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to everyone who walks through our doors.
Responsibilities:
- Take initiative to help the team progress to our shared purpose - discover ourselves and connect with others;
- Greets customers and responds to guest inquiries via email, phone, or in-person in a timely, friendly and efficient manner;
- Facilitates in-person and online transactions, event bookings, memberships, and sales initiatives;
- Executes tasks related to general upkeep and maintenance of the facility;
- Manage the inherent risks involved with climbing & training;
- Have a high level of product knowledge of gym offerings including day use, memberships, Programs, Yoga & Fitness, and gym events;
- Assist customers with Pro Shop products and questions about climbing gear;
- Lead introduction adult and youth climbing courses in accordance with Sender One’s policies;
- Complete department & operations checklist(s) in a timely manner;
- Knowledge and utilization of the following systems: Paycom, Google Suites, Rock Gym Pro, and Basecamp.
- Ability to lift and carry a minimum of 50 lbs;