Players Club Clerk P/T
Summary
Assists casino guests with player’s club memberships, resolves account inquiries, and ensures smooth operations of loyalty programs and promotions in a gambling environment.
Starting Rate: $15.27 an hour
ESSENTIAL FUNCTIONS:
1. Greets and assists customers with their player’s club card.
2. Provide club member services to ensure overall guest satisfaction, and maintain a thorough knowledge of the club program, player tracking system, and overall casino operations.
3. Club representatives greets guests, provides members with account status information, resolve guest inquiries and assists with special events and promotions.
4. Attends staff meetings as scheduled.
JOB PREREQUISITES:
- Above average oral communication skills
- Excellent customer service
- Problem solving capability
- High capacity for learning
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.