PLM Application Support Analyst

Salary: £36,000 - 76,000 per year

• We require you to work full time onsite in Appledore, North Devon.
• We ideally seek experience supporting Siemens Teamcenter and NX.
• We value a customer-focused, approachable person with strong analytical and problem-solving skills.
• We value the ability to work under pressure, meet deadlines, and support users with varying levels of expertise.
• We value a continuous learner with a passion for digital engineering solutions.

• We ask you to implement IT digitalisation projects across corporate and supply chain functions in line with our Digital Transformation Strategy and Plan.
• We rely on you to maintain and continuously improve implemented solutions, anticipate business needs, and maximise value, productivity, and return for our businesses.
• We expect you to exercise technical authority over in-scope applications and information systems, including their implementation, optimisation, and strategy-driven evolution.
• We ask you to support business users with first-line queries.
• We expect you to understand PLM engineering data flows into ERP, their purposes, and how to ensure accurate integration and lifecycle continuity across systems.
• We ask you to apply broad SuccessFactors knowledge across corporate and supply chain domains, aligning HR data and processes with enterprise systems.
• We expect you to understand integrations across SAP, adjacent platforms, and non-SAP systems, with a focus on end-to-end data flow, quality, and lifecycle.
• We ask you to maintain a solution-level understanding of Operations domains—including production, maintenance, projects, and quality—and their interaction with supply chain and finance.
• We rely on you to support functional, integration, and user acceptance testing for major changes; maintain documentation and handovers; and drive continuous improvement aligned with our Digital Transformation Strategy.
• We ask you to coordinate delivery with UK Operations, IT teams in Spain, and external partners, aligning priorities, service-level agreements, and standards.
• We expect you to establish standards and controls for operational master data in manufacturing contexts to safeguard traceability and operational performance.
• We ask you to assist with implementations, migrations, upgrades, and new digital solutions across corporate and supply chain domains.
• We expect you to help ensure the optimal, continuous, and secure operation of systems, meet quality standards, and improve user satisfaction.
• We rely on you to help implement digitalisation solutions that increase business value and operational productivity, contribute to system implementation strategies, support ICT projects across functional domains, reduce recurring incidents through standardisation and continuous improvement, and coordinate effectively with internal teams and external partners.

• ERP
• Flow
• ICT
• Support
• Nx
• SAP

More:

This role supports our Digital Transformation Strategy across all company directorates. The affected areas include Corporate functions such as Finance, Legal, HR, Sustainability, Audit, Compliance, Strategy, and Secretariat; Supply Chain functions such as Purchasing, Logistics, and Warehousing; as well as Technology and Digital Transformation. The position is based full time onsite in Appledore, North Devon.

last updated 43 week of 2026