PLM Systems Administrator

Role Summary

We are seeking a detail-oriented and highly organized Associate PLM Administrator & Data Steward to help maintain and support our Product Lifecycle Management ecosystem. In this entry-level role, you will be on the front lines of our data ecosystem, responsible for executing routine system configurations, supporting end-users, and ensuring daily data integrity. You will assist in bulk data imports, run routine compliance audits, and follow established Standard Operating Procedures (SOPs) to ensure our R&D and Supply Chain data remains a highly accurate "single source of truth." The ideal candidate is process-oriented, eager to learn enterprise system administration, and understands the foundational value of treating corporate data as a strategic asset.

Key Responsibilities

System Architecture & Administration

• Routine Configuration: Execute daily system configurations, user provisioning, and role-based access assignments strictly based on established SOPs.

• User Support & Testing: Monitor the helpdesk queue, track Incident Reports (IRs), and assist the senior team with basic end-to-end system testing during software updates.

• Compliance Maintenance: Follow established system rules and workflows to ensure basic GHS, GLP, GMP, and regulatory compliance data is accurately captured and maintained.

• Ecosystem Understanding: Develop an understanding of basic SAP/ERP supply chain touchpoints (e.g., ROH, HALB, WIP, SKU) and monitor how data flows from the PLM into downstream systems.

Data Governance & Master Data Management (MDM)

• Governance Execution: Follow established Master Data Management (MDM) rules; assist in maintaining Product Data Dictionaries and resolving basic terminology/data entry disputes among users.

• Obsolescence & Version Control: Systematically lock down identified End-of-Life (EOL) materials to prevent accidental use in new Bills of Materials (BOMs). Monitor systems for version control errors and assist in tracing historical specifications.

• Strategic Advocacy: Learn and champion the best practices of data governance, understanding the long-term corporate value of accurate, structured data.

Data Lifecycle Operations & Project Management

• Data Cleansing: Run routine reports to identify orphaned data, duplicates, and incomplete records, raising them for remediation.

• Bulk Data & Archiving: Assist with executing standard data imports and bulk uploads using established system tools and templates. Execute routine archiving tasks for discontinued products and expired certifications according to established schedules.

• Executional Excellence: Track project tasks, update basic project plan milestones, and consistently deliver basic data reports and high-quality system documentation on time.

Cross-Functional Communication & Change Management

• Requirements Gathering: Assist Sr. PLM Administrators in gathering basic data requirements and user stories from R&D, Quality, and Supply Chain users.

• Stakeholder Communication: Clearly communicate standard technical capabilities and data constraints to business stakeholders and end-users.

• Problem Solving: Actively diagnose basic system inefficiencies, user pain points, and data integrity breaches, escalating complex issues to the appropriate IT or Business leads.

• Change Management Support: Assist in updating Standard Operating Procedures (SOPs) and training materials to reflect new systemic digital controls.

Qualifications & Skills

Required Qualifications

Education & Experience

• Bachelor’s degree in Chemistry, Biology, Information Systems, Computer Science, Business Administration, or a related field.

• 1+ years of experience (or relevant internships) in system administration, data entry, data stewardship, or working within a technical R&D/manufacturing environment.

Technical Competencies

• Strong proficiency in data management tools, particularly advanced Excel (e.g., VLOOKUPs, pivot tables, filtering/sorting large datasets).

• Basic understanding of relational databases and the ability to run standard data reports.

• Familiarity with the product development lifecycle and basic manufacturing/supply chain terminology.

• Ability to learn and strictly adhere to system validation principles and Standard Operating Procedures (SOPs).

Soft Skills

• Meticulous Attention to Detail: A highly organized approach to work, recognizing that small data entry errors have massive downstream impacts.

• Process-Oriented: Ability to consistently execute routine tasks and workflows without deviating from established governance rules.

• Clear Communication: Strong ability to communicate technical constraints and data rules to non-technical end-users in a helpful, customer-service-oriented manner.

Preferred Qualifications

Education & Experience

• Master’s degree in Chemistry, Biology, Information Systems, Computer Science, Business Administration, or a related field.

• Minimum 3 years of experience (or relevant internships) in system administration, data entry, data stewardship, or working within a technical R&D/manufacturing environment.

• Experience using an enterprise PLM, ERP, or Master Data system is a strong plus.

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