Plumbing Service Technician
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Summary
On-site plumbing technician diagnosing and repairing residential systems while advising customers on service options and maintenance plans.
The Role
Diagnose and repair residential plumbing systems and lead customers to informed and confident buying decisions.
Responsibilities
- Diagnose and repair residential plumbing systems, ensuring the highest level of customer satisfaction.
- Guide customers through their service options, helping them make informed and confident decisions about products and services.
- Offer expert advice on finance options and maintenance plans to best suit the customer's needs.
- Achieve and exceed goals by establishing strong customer rapport and securing repeat business through exceptional service.
- Collaborate with our customer service and dispatch teams to enhance business success.
- Maintain an organized, clean work environment and a well-stocked vehicle to ensure efficiency and professionalism.
- Engage in continuous learning through participation in training sessions, morning meetings, and company retreats.
- Mentor and train apprentices, contributing to the skill development and efficiency of our future workforce.