PM Barista Attendant

Open 21d

We are looking to add a PM Barista Attendant associate to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

A Barista Attendant is responsible for preparing, serving, and presenting a variety of hot and cold beverages, as well as related food items, while providing excellent customer service in a café or similar setting. Hours include 12:00 PM - 10:00 PM.

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k)
  • Free Associate Parking
  • Free Meal for every shift worked
  • 25% Discount in Resort Outlets
  • Hotel Discounts with OPL
  • Friends and Family Discount

Core Responsibilities

  • Beverage Preparation & Service: Prepare and serve coffee, espresso drinks, blended coffees, teas, and specialty cold beverages according to company recipes and standards

  • Food Service: Serve prepared items such as pastries, sandwiches, soups, and snacks when applicable

  • Customer Interaction: Greet customers warmly, present the menu, answer questions, and offer personalized recommendations based on preferences and dietary needs

  • Order Taking: Accurately take drink and food orders, noting customizations (e.g., coffee blend, sugar/dairy ratios)

  • Equipment Operation: Operate coffee-making equipment such as espresso machines, grinders, brewers, and milk from others

  • Sales & Payments: Use the point-of-sale system to process cash and credit card transactions .

  • Workspace Maintenance: Keep the bar area, seating area, and equipment clean, sanitized, and organized

  • Inventory & Restocking: Monitor and restock supplies like cups, lids, coffee beans, syrups, and pastries

  • Opening & Closing Duties: Assist with setup, cleaning, and inventory tasks during shift changes

  • Feedback & Suggestions: Communicate customer feedback to management and recommend new menu items

Skills & Qualifications

  • Strong customer service and interpersonal skills

  • Knowledge of espresso machines and brewing equipment

  • Ability to work various shifts, including early mornings, evenings, and holidays

  • Attention to detail in preparing drinks to exact specifications

  • Basic math skills for pricing and inventory

  • Understanding of health and safety regulations

  • High school diploma or equivalent; relevant training or experience preferred

Work Environment

Fast-paced, customer-facing role in a café or food service environment. Requires standing for long periods, lifting light items, and working in a potentially noisy setting.

In summary, a Barista Attendant combines beverage expertise, food service skills, and strong customer service to deliver a positive experience while maintaining a clean, well-stocked, and efficient workspace