PM Housekeeping Houseperson / Runner- CRC
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!
Come be a part of an AWARD-WINNING TEAM.
Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
Status: Non-Exempt Reports to: Executive Housekeeper
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JOB SUMMARY
The houseman at Caravan Court will facilitate daily housekeeping functions concerning guest rooms, laundry, and lobby.
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ESSENTIAL DUTIES & FUNCTIONS
· Operational Responsibilities
o Deliver clean linen to housekeeping storages and carts
o Retrieve trash from storages and carts and send to dumpster
o Retrieve soiled linen from designated areas and deposit in laundry
§ Sort soiled linen by type
§ Separate stained linen for reclaim process
o Respond to housekeeping requests when required
o Set up roll away beds, cribs, shower chairs
o Accept housekeeping deliveries and deliver as needed
o Perform daily, weekly, and monthly PM tasks
· Guest Services
o Anticipate and attend to guest needs during interactions
o Be proactive when attending to guests
· Team Support and Training
o Attend and contribute to department meetings
o Participate in cross training
o Complete all required trainings
· Communication and Reporting
Facilitate all internal communications and follow up accordingly
o Run all reports necessary to the operation
o Complete full shift pass on reports and checklists
o Log all work in appropriate platforms
· Safety & Compliance
o Adhere to all safety and security guidelines