PMI Parking Attendant

Department: Parking Operations
Reports to: Parking Coordinator
DOL Status: Part-Time
Exemption Status: Hourly; Non-Exempt

General Summary:

Responsible for directing traffic, handling cash, providing outstanding customer service and implementing and following safety guidelines for patrons and employees.

Job Duties:

• Demonstrates and embodies the PMI Entertainment Group Culture and Customer Service values.
• Greets patrons and directs them to a designated parking site.
• Serves as a resource to guests regarding the facility and its events including, but not limited to, restroom locations, courtesy telephones, first aid stations and elevator locations, future event information, office locations and seating capacity for the event.
• Maintains proper image and generates positive public relations through effective, results-oriented communication with patrons and employees.
• Attempts to resolve parking problems or complaints that occur in assigned area in a professional and courteous manner.
• Required to respond to and take instruction from designated Parking Coordinator and Security personnel in any given situation.