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PMO Manager – Commercial Finance & Actuarial (Bupa)

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About Bupa Arabia
Bupa Arabia is part of Bupa Group which provides healthcare services for over 70 years to more than 30 million members in 190 countries by 80 thousand employees. Сustomer segments – Saudi families, SME and large corporates

About the role
The PMO Manager acts as the right hand to the Sr. Director of Commercial Finance & Actuarial, ensuring end-to-end delivery discipline across the directorate's portfolio — spanning actuarial science, commercial finance and data analytics. This role owns the tracking, governance, and execution follow-through of strategic initiatives while acting as a trusted advisor and force-multiplier for the Sr. Director on high-priority matters, executive communications, and cross-functional alignment.

Key Responsibilities

Delivery & Portfolio Management
  • Own the end-to-end tracking of strategic initiatives across all directorate functions, ensuring milestones, dependencies, and risks are visible and proactively managed.
  • Build and maintain a single source of truth (dashboards/trackers) for project status, escalating slippage before it becomes a problem.
  • Run structured cadences (weekly/monthly reviews) to hold workstream owners accountable for deliverables.
Executive & Strategic Support
  • Act as a thought partner to the Sr. Director — synthesizing complex information into clear recommendations for decision-making.
  • Prepare board-level and executive committee materials, briefing documents, and presentations on the Sr. Director's behalf.
  • Represent the Sr. Director in select meetings, ensuring priorities and messaging remain consistent.
Governance & Stakeholder Coordination
  • Serve as the coordination point between actuarial, commercial finance, financial control, planning/strategy, and investor relations teams.
  • Manage the regulatory/reporting calendar and ensure cross-functional submissions are complete and on time.
  • Identify process gaps across the directorate and drive standardization/improvement initiatives.
Special Projects
  • Lead ad hoc, high-visibility projects assigned directly by the Sr. Director (e.g., M&A support, new function design, operating model reviews).
Required Qualifications
  • 10+ years of experience in a PMO, strategy, chief of staff, or management consulting capacity — ideally with exposure to insurance, startups, technology, financial services, or a regulated industry.
  • Bachelor's degree in Business, Finance, Engineering, or a quantitative field; MBA or relevant certification (PMP, PgMP) is a plus.
  • Proven track record managing complex, multi-stakeholder portfolios and driving delivery in matrixed organizations.
  • Strong command of English (written and verbal); Arabic is an advantage.
  • Advanced proficiency in Excel/PowerPoint and Power BI; familiarity with project tracking tools (e.g., MS Project, Smartsheet, Jira) preferred.
Key Competencies
  • Executive presence — comfortable operating with and briefing senior leadership and board-level stakeholders.
  • Structured problem-solving — able to break down ambiguous, cross-functional problems into actionable plans.
  • Influence without authority — drives accountability across teams without formal reporting lines.
  • Discretion and judgment — trusted with sensitive, confidential information.
  • Bias for execution — relentless follow-through; closes loops rather than just tracking them.

Skills

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