Poland Jobs - Admin Assistant

Job description

• Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network
• Delivering professional and prompt service to the customers
• Keeping records of all customers’ enquiries in the reporting system
• Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
• Sending more complex enquiries to the relevant IT Support Team

• Very good French/German/Dutch/Danish/Finnish language skills both verbal and written
• Good English skills
• Excellent verbal and written communication skills
• Professional telephone manner
• Basic experience in Windows, MS Office, MS based applications
• Basic technical support experience an advantage but not necessary
• Flexible, well-motivated team player, ability to work under pressure

What we offer

• Work in a multinational company for known, global brands
• Clearly defined career path (experts or managers), wide range of trainings – online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
• You will learn best practices and global business from experts. Certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle Database
• You will work in an inspiring atmosphere. Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!
• In addition to the salary you will receive attractive benefits package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
• Offices are conveniently located with “Bicycle-friendly” certificate!

LANGUAGE

Czech, Danish, Dutch, English, Finnish, French, German

OCCUPATIONS

Call Center, Technical Customer Service, Admin, MArketing, Sales & Similar

Apply Now: http://www.flyyeer.com/jobs/