Poly Internship Mar 2027 to Feb 2028 - Business Process Design & Digital Transformation
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Description
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. Internship@Synapxe is where curiosity meets impact! You would be able to gain practical experience, hone your skills, and be part of meaningful work that improves health through technology!
Gain hands-on experience in business process design, governance, and digital transformation initiatives within Singapore's public healthcare ecosystem. You will work with stakeholders to improve enterprise-wide processes, support solution design, and contribute to change management and organisational transformation efforts.
The selected intern(s) will assist in following:
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Analyse and document business processes, workflows, and operating procedures across multiple functions
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Conduct research and benchmarking to identify best practices in process design, governance, and operational excellence
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Develop process documentation, flowcharts, standard operating procedures (SOPs), and governance materials
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Support User Acceptance Testing (UAT), including test planning, test data preparation, and validation activities
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Assist in developing tools and dashboards to support resource planning, initiative tracking, and compliance monitoring
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Contribute to change management initiatives by preparing communications, training materials, and stakeholder engagement activities
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Analyse survey feedback and operational data to identify improvement opportunities and support decision-making
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Support the coordination of workshops, discussions, and engagement sessions with stakeholders
About You:
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Final-year diploma student pursuing Business Information Systems, Information Technology, Data Analytics, Business Studies, or related disciplines
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Interested in business analysis, process improvement, governance, or digital transformation
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Familiar with Microsoft Office applications, particularly Excel, PowerPoint, and Word
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Strong analytical, problem-solving, and documentation skills
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Good communication and stakeholder engagement abilities
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Comfortable analysing data, gathering feedback, and translating insights into recommendations
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Organised, detail-oriented, and able to manage multiple tasks
- Proactive, curious, and willing to learn in a dynamic environment
- Independent, fast-learner, and self-driven
- Good team player with strong analytical and communication skills
- Ability to multitask and work effectively as part of a multidisciplinary team
- Passionate and keen to make a difference to re-imagine the future of HealthTech
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