Porter
The Role | Te mahi
As a Porter at Hind Management, your primary responsibility will be to provide outstanding service to our guests upon arrival and departure. You will play a vital role in creating a welcoming atmosphere and ensuring a seamless experience for each visitor.
This is a rewarding opportunity for those who enjoy a dynamic work environment and wish to be part of a dedicated team. You’ll engage with guests directly, assist with luggage, and ensure all areas are kept tidy and organized.
This part time role (minimum 10 hours per week) with the pay of $26 per hour. Requiring flexibility to work shifts, including weekends and public holidays.
Key Responsibilities | Ngā haepapa
- Assist in the arrival and departure of guests, including handling luggage and providing information about the hotel services.
- Maintain the cleanliness and organization of the lobby and front entrance.
- Communicate with the Front Desk to ensure smooth guest check-in/check-out processes.
- Ensure luggage is stored securely and logged appropriately.
- Respond promptly to guest inquiries and requests for assistance.
- Conduct routine checks on public areas to maintain high standards of cleanliness and presentation.
- Assist with any emergencies or urgent situations as needed.
Requirements
About You | Ko koe tenei
- Previous experience in a similar role or in customer service/hospitality preferred.
- Ability to work flexible shifts, including weekends and public holidays.
- Strong communication skills and a friendly, approachable demeanor.
- A proactive attitude and ability to work independently as well as part of a team.
- Physical capability to lift and carry luggage as required.
- Full driver's license is desirable.
- Right to work in New Zealand.
Benefits
We are all valued | He kura te tangata
As an employer of choice, we offer great employee benefits like life-cover, outstanding health and wellbeing programs, and discounts on hotels, restaurants, bars and spas across our network -not just for you but in some cases your friends and family too!
- Discounts at our hotels, restaurants and spas across our network
- Staff, family and friends rates at our hotels
- Free onsite parking
- Excellent reward & recognition events
- Service and anniversary gifts and benefits
- Wellbeing programme including Health insurance discounts
- Paid training and individual Employee Development Plans
- Training towards NZQA qualifications and our very own online digital learning platform
- Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment
Who We Are - Ko Wai Mātou
Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.
We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too!
Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses. As industry leaders in social and environmental responsibility, they operate on a sustainable business model that takes the well-being of our people and planet seriously.
Above all, we’re looking for positive people. Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture that’s passionate about putting people first.
Nau mai, haere mai, tauti mai!
Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 9051719 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.
We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.
E manawanui ana tātou - We care
Ka mahi tahi tātou - We work together
Ka whai tātou i te tika - We do the right thing
He kura te tangata - We are all valued
As published by workable · 7 questions · 4 written answers
Basics
First name, Last name, Email, Headline, Phone, Phone (secondary), Address, Photo, Resume, Education, Desired salary or hourly rate?, Right to work attached (doc), Cover letter, Video upload
Pick from a list (3)
- Which of the following statements best describes your right to work in New Zealand?
- Are you available to work all three shift patterns (AM/PM/Overnight)?
- I declare, that the information contained in this application is accurate and complete. I understand that the truth of the information provided by me is essential and will be relied upon by HIND Management Group. Should my application be successful, I will acknowledge that if I have falsified or withheld any information, this will be grounds for dismissal. I authorise collection of information from any third party for the purpose of credit and criminal checks, reference checks and relevant health information. Furthermore, I understand that this application form is a source of information which will be used by HIND Management Group to assist it in considering my suitability for the position applied for and if I am successful, it will be accessed by my managers/supervisors and other company employees responsible for Talent & Culture and payroll, but will not be provided to any other party except on a “need to know” basis.
Written answers (4)
- Do you have a current Full New Zealand driver's license?
- What are your available days to work?
- Hind Management is committed to accessibility and supporting people with access needs throughout their employment. If you have access need or disability we are happy to work with you towards any alternative ways we can conduct an interview or a work trial, along with setting you up for success once employed. Please use this space to provide any details or support so we can respond accordingly.
- Please provide any details of current, pending or previous criminal convictions unless covered by the Criminal Slate Act 2004, Please note our recruitment process requires all employees to undergo a MOJ Criminal Record Check as part of the pre-employment process.