PORTER

JOB SUMMARY

The Porter supports safe, clean, organized, and efficient shop operations by cleaning and detailing fusion equipment, maintaining work areas, organizing equipment and materials, and providing general assistance to shop personnel. This is an entry-level, hands-on shop-support position performed primarily in shop, warehouse, equipment-storage, and yard environments under the direction of the Shop Supervisor.

The Porter helps maintain equipment readiness and appearance, supports basic equipment preparation and maintenance activities within the employee’s training and authorization, assists with loading and movement of equipment, and maintains assigned shop and yard areas in a professional condition. The position requires a strong safety mindset, reliability, teamwork, attention to detail, and willingness to perform physically active work in varying environmental conditions.

The Porter may occasionally support deliveries, pickups, inter-branch movement, or customer/job-site assignments as business needs require. Success in this role depends on safe work practices, care of company equipment and assets, prompt reporting of unsafe or damaged equipment, and consistent support of shop and branch operations.

EQUIPMENT CLEANING, DETAILING & SHOP SUPPORT

1. Clean, wash, detail, and prepare fusion equipment, tools, vehicles, shop equipment, and related company assets using approved methods and products.

2. Maintain shop floors, work areas, storage areas, equipment locations, and surrounding shop and yard areas in a clean, safe, and organized condition.

3. Assist shop personnel by supplying, holding, staging, or moving tools, materials, parts, and equipment as directed.

4. Clean and lubricate equipment within the employee’s training, assigned duties, and authorization.

5. Assist with basic equipment preparation, setup, inspection, or maintenance activities after receiving appropriate training and authorization.

6. Identify and promptly report damaged, unsafe, leaking, missing, incomplete, or improperly stored equipment to the Shop Supervisor or designated representative.

7. Maintain equipment, tools, materials, and shop assets in designated locations and assist with tracking their location and movement.

8. Perform authorized cosmetic equipment preparation, including touch-up painting of faded, chipped, or worn surfaces.

9. Safely operate basic hand tools, power tools, pressure-washing equipment, cleaning equipment, and other approved shop tools after required training.

10. Assist with loading, unloading, staging, positioning, and moving equipment and materials when trained and authorized.

11. Maintain clean and orderly product displays, shelves, parts areas, workstations, equipment areas, and other assigned spaces.

12. Perform routine housekeeping duties, including sweeping, cleaning, trash removal, spill cleanup, and general shop organization.

13. Support inventory, equipment-location, shop-organization, and equipment-readiness activities as assigned.

SAFETY, EQUIPMENT OPERATION & ASSET PROTECTION

1. Follow all applicable Milford, Winsupply, customer-specific, and shop safety policies, procedures, PPE requirements, equipment rules, and safe work practices.

2. Follow applicable chemical labels, Safety Data Sheets (SDS), PPE requirements, ventilation requirements, and approved procedures when using cleaning products, paints, coatings, lubricants, fuels, solvents, or other shop materials.

3. Obtain and maintain Milford-required forklift and telehandler operator qualification/certification within 90 days of employment unless a documented business-need exception is approved by management. Employees may not operate this equipment until required training is completed and company authorization is received.

4. Perform required pre-use inspections of forklifts, telehandlers, pressure-washing equipment, power tools, vehicles, and other assigned equipment and promptly report defects or unsafe conditions.

5. Do not use equipment, tools, chemicals, or machinery for which the employee has not been trained or authorized.

6. Immediately report injuries, spills, near misses, property damage, unsafe conditions, equipment damage, missing equipment, or suspected misuse of company assets.

7. Protect company vehicles, equipment, tools, materials, inventory, fuel, keys, access devices, and other assets from loss, damage, misuse, or unauthorized use.

8. Follow approved procedures for spill response, waste disposal, housekeeping, storage of chemicals and materials, and removal of damaged or unsafe equipment from use.

DRIVING, DELIVERIES & CUSTOMER-SITE SUPPORT

1. Operate company vehicles as assigned to move equipment, pick up parts or supplies, make deliveries, support inter-branch needs, or complete other approved business activities.

2. Assist with safe loading, unloading, positioning, and securement of equipment, parts, tools, and materials for transport when trained and authorized.

3. Travel to customer or job sites occasionally when business needs require and comply with all applicable customer, site-access, safety, PPE, badging, training, and testing requirements.

4. Represent Milford professionally when interacting with customers, vendors, other branches, and members of the public during assigned driving or support activities.

5. Promptly report vehicle, cargo, equipment, delivery, customer-site, or safety concerns to the Shop Supervisor or designated management representative.

GENERAL RESPONSIBILITIES

1. Communicate effectively with the Shop Supervisor, shop personnel, Technical Services, Warehouse, Rental, Operations, and other departments as needed to support safe and efficient work.

2. Maintain reliable attendance and punctuality and remain available during assigned work hours and required extended-hour or weekend assignments.

3. Complete required training, inspections, checklists, equipment records, and other documentation accurately and on time.

4. Ask for guidance when uncertain about an assigned task, equipment condition, safe work method, chemical use, customer-site requirement, or other matter outside the employee’s training or authorization.

5. Perform other duties as assigned by the Shop Supervisor or designated management representative.

JOB QUALIFICATIONS

1. Ability and willingness to perform physically active shop, warehouse, yard, and equipment-support work.

2. Ability to follow written and verbal instructions, established work procedures, safety requirements, chemical labels, and equipment instructions.

3. Basic mechanical aptitude and ability to safely use hand tools, power tools, cleaning equipment, and shop equipment after training.

4. Good communication, organization, teamwork, reliability, and attention-to-detail skills.

5. Ability to identify unsafe equipment, damaged assets, leaks, spills, or unsafe work conditions and report concerns promptly.

6. Ability to maintain a professional and cooperative working relationship with supervisors, coworkers, customers, vendors, and other departments.

7. Ability to prioritize assigned tasks and adapt to changing shop, equipment, customer, or business needs.

8. Ability to safely operate company vehicles and maintain required driving qualifications.

9. Ability to complete and maintain required safety, equipment, driving, customer-site, and job-specific training within established timeframes.

10. Ability to read, write, speak, and understand English sufficiently to safely perform assigned duties, understand safety information, labels, SDS information, instructions, and required documentation.

11. Ability to maintain confidentiality regarding customer information, company records, equipment information, and other sensitive business matters.