Maintenance Technician
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Description
Maintenance Technician
Department: Operations / Maintenance
Reports To: Community Association Manager / Portfolio Manager
Location: North Port/Tampa, FL
Position Type: Full-Time
Travel: Primarily based at one assigned community, with limited weekly travel to 2–3 additional properties
Reports To: Community Association Manager / Portfolio Manager
Location: North Port/Tampa, FL
Position Type: Full-Time
Travel: Primarily based at one assigned community, with limited weekly travel to 2–3 additional properties
Position Summary
The Maintenance Technician is responsible for performing routine maintenance, repairs, preventive maintenance, and general property upkeep to ensure community facilities, amenities, common areas, equipment, and infrastructure remain safe, functional, and well-maintained.
This position is primarily assigned to one community and will provide additional maintenance support to two or three other assigned properties for a few hours each week. Responsibilities include completing work orders, identifying and addressing maintenance concerns, performing routine inspections, and assisting with repairs and special projects as needed.
The ideal candidate is a dependable, hands-on maintenance professional with practical troubleshooting skills, the ability to work independently, and a strong commitment to maintaining attractive, safe, and functional community environments. This position requires someone who is comfortable performing the work directly rather than supervising a maintenance team.
Essential Duties and Responsibilities
General Maintenance and Repairs
- Perform routine maintenance and repairs throughout assigned community properties, including buildings, common areas, amenities, recreational facilities, and other shared spaces.
- Complete maintenance requests and work orders in a timely, professional, and efficient manner.
- Perform minor repairs involving plumbing, electrical components, doors, locks, hardware, fixtures, drywall, painting, and other general building maintenance needs, within the employee’s training and applicable legal requirements.
- Troubleshoot maintenance problems and determine whether repairs can be completed in-house or require a qualified outside contractor.
- Maintain the cleanliness, appearance, and functionality of common areas, maintenance rooms, storage areas, and equipment spaces.
- Assist with furniture assembly, fixture installation, minor carpentry, and other general repair projects as needed.
- Respond to urgent maintenance issues and assist with addressing property damage, equipment failures, and other operational concerns.
Preventive Maintenance
- Perform routine inspections of buildings, amenities, equipment, mechanical areas, and common areas to identify maintenance needs and potential safety hazards.
- Complete scheduled preventive maintenance tasks to help extend the life of equipment and reduce unexpected repairs.
- Inspect and maintain basic building systems, fixtures, appliances, and equipment as appropriate to the employee’s qualifications.
- Monitor the condition of HVAC systems, plumbing fixtures, lighting, irrigation systems, pool equipment, and other property assets, reporting issues that require specialized service.
- Maintain accurate records of completed maintenance tasks, inspections, repairs, and outstanding work orders.
- Identify recurring maintenance issues and recommend practical solutions to prevent future problems.
Property Grounds and Common Area Maintenance
- Assist with maintaining the appearance and functionality of community common areas, entrances, sidewalks, parking areas, recreational spaces, and other shared facilities.
- Perform minor grounds-related maintenance, including debris removal, basic irrigation troubleshooting, and other upkeep tasks as assigned.
- Monitor outdoor amenities, lighting, signage, fences, gates, and other community features for damage, wear, or needed repairs.
- Maintain maintenance tools, equipment, supplies, and work areas in a clean, organized, and serviceable condition.
- Report significant landscaping, structural, drainage, or other property concerns that require specialized attention.
Support for Additional Properties
- Provide hands-on maintenance assistance at two or three additional assigned communities for a few hours each week, based on operational priorities and scheduled needs.
- Complete assigned work orders, routine repairs, inspections, and preventive maintenance tasks at secondary properties.
- Coordinate with the appropriate Community Association Manager or designated contact to understand priorities and confirm completed work.
- Document maintenance activities and communicate outstanding repairs, supply needs, and issues requiring vendor assistance.
- Travel between assigned properties as needed to support consistent maintenance standards and timely resolution of maintenance concerns.
Vendor and Contractor Coordination
- Communicate with vendors and contractors regarding scheduled service visits and on-site access when requested.
- Assist with preparing work areas for contractor visits and provide access to equipment or maintenance locations as authorized.
- Report contractor-related concerns, incomplete work, or additional maintenance needs to the appropriate manager.
- Recognize when repairs require specialized expertise, permits, or licensed professionals and promptly escalate those needs.
- Assist with verifying that assigned work has been completed and report any remaining concerns.
Safety, Compliance, and Documentation
- Follow established safety procedures and applicable requirements when performing maintenance tasks.
- Use tools, equipment, chemicals, and maintenance materials safely and in accordance with manufacturer instructions.
- Maintain organized and accurate work order records, maintenance logs, and inspection documentation.
- Promptly report safety hazards, property damage, equipment malfunctions, and other conditions that could affect residents, guests, employees, or property assets.
- Maintain appropriate housekeeping practices and ensure tools and materials are stored securely.
- Follow community policies, company procedures, and instructions provided by management.
Customer Service and Communication
- Interact professionally and courteously with residents, Board members, Community Association Managers, vendors, and other employees.
- Respond to maintenance requests and questions within the scope of the position and refer concerns to the appropriate manager when necessary.
- Provide updates on work order progress, repair needs, and completion status.
- Communicate effectively with management regarding supply needs, recurring problems, equipment concerns, and work requiring outside assistance.
- Maintain a service-oriented approach while respecting resident privacy, community rules, and established work procedures.
Qualifications
- Minimum of 2–3 years of hands-on maintenance or facilities maintenance experience preferred.
- Practical experience performing general building repairs, preventive maintenance, and property upkeep.
- Working knowledge of basic plumbing, electrical troubleshooting, painting, carpentry, hardware installation, and general repair techniques.
- Ability to identify maintenance issues and determine appropriate corrective action.
- Ability to use common hand tools, power tools, ladders, and maintenance equipment safely.
- Strong organizational skills and the ability to prioritize work orders and manage time effectively.
- Ability to work independently with minimal supervision while communicating regularly with management.
- Dependable, punctual, detail-oriented, and committed to quality workmanship.
- Strong customer service and communication skills.
- Basic computer skills and the ability to use work order systems, email, and electronic maintenance records.
- Valid driver's license and reliable transportation required.
- Ability to travel between assigned properties during the workweek.
Preferred Qualifications
- Experience in HOA, condominium, master-planned community, resort, hospitality, commercial property, or residential facilities maintenance.
- Familiarity with common community amenities, including clubhouses, fitness rooms, recreational facilities, pools, gates, and irrigation systems.
- Experience with preventive maintenance schedules and work order management systems.
- Basic knowledge of HVAC systems and mechanical equipment.
- Relevant technical training, trade certifications, or maintenance-related licenses.
- Pool maintenance or pool operator experience is a plus.
Physical Requirements
- Ability to stand, walk, bend, stoop, kneel, climb stairs, and work in mechanical or storage areas.
- Ability to lift, carry, push, or pull tools, equipment, and materials as required by the position.
- Ability to use hand tools, power tools, ladders, and other maintenance equipment safely.
- Ability to work outdoors in Florida's varying weather conditions, including heat, humidity, and rain.
- Ability to perform physical maintenance tasks throughout the workday, with or without reasonable accommodation.
- Ability to travel between assigned properties as part of regular job duties.
Work Schedule and Travel Requirements
This is a full-time position primarily assigned to one designated community. The majority of working hours will be spent at the primary property performing routine maintenance, completing work orders, and addressing daily operational needs.
The position will also provide maintenance support to two or three additional communities for a few hours each week. Visits to secondary properties will be coordinated based on scheduled maintenance needs, outstanding work orders, and operational priorities.
Travel between assigned properties is an essential function of the position. Occasional schedule adjustments may be necessary to address urgent maintenance needs or support special projects.
Success in This Role
Success in this position will be demonstrated by:
- Timely completion of maintenance requests and work orders.
- Safe, clean, attractive, and functional community facilities and common areas.
- Consistent completion of scheduled preventive maintenance tasks.
- Early identification and reporting of maintenance issues before they become larger problems.
- Quality workmanship and effective troubleshooting.
- Accurate maintenance records and clear communication with management.
- Dependable maintenance support for the primary community and assigned secondary properties.
- Appropriate use and care of tools, equipment, supplies, and property assets.
- Professional interactions with residents, management, vendors, and other community stakeholders.
- Effective recognition of repairs that require qualified contractors or licensed professionals.
This position is primarily a hands-on maintenance role. The Maintenance Technician is expected to personally perform routine repairs, preventive maintenance, inspections, and general property upkeep rather than oversee or supervise a maintenance team.