Portfolio Manager

Job Overview This role supports the effective management of large energy portfolios, ensuring accurate data, smooth supplier relationships, and excellent customer service. Working within the Portfolio Management team, the successful candidate will manage customer portfolios, handle portfolio queries, oversee reporting and data accuracy, support supplier and meter changes, and provide escalation support. The role requires strong knowledge of energy systems, industry charges, supplier management, reporting, and stakeholder engagement, with a focus on delivering reliable insights and a seamless customer experience.

Main dutiesLead the day-to-day management of strategic customer energy portfolios, ensuring service excellence and overseeing a team of Portfolio Analysts.Maintain accurate customer portfolio data by coordinating estate, site, meter, and supplier changes across internal systems.Manage and resolve customer queries, data requests, and escalations, ensuring timely responses and...