Portfolio Manager

Responsibilities:

• Own the end-to-end performance of the credit card portfolio, including portfolio growth, customer engagement, and profitability.
• Develop and execute portfolio growth strategies to improve card activation, spends, billings, retention, and customer lifetime value.
• Analyse customer behaviour and portfolio performance to identify growth opportunities and optimise campaign performance.
• Drive revenue enhancement through portfolio optimisation, fee income initiatives, usage campaigns, and cross-sell programmes.
• Design and execute targeted customer lifecycle campaigns across acquisition, activation, engagement, retention, and reactivation.
• Monitor key portfolio KPIs such as portfolio size, spends, billings, activation, attrition, revenue, and profitability.