POS Product Lead
Posted Updated
Description
- Understand customer needs, industry trends, and retail/F&B operating requirements.
- Manage product requirements, prioritization, and roadmap planning.
- Collaborate with development, sales, implementation, and support teams to improve product functionality and customer experience.
- Support product demonstrations, customer engagements, and implementation activities.
- Work with relevant teams to address applicable Philippine regulatory requirements.
- Develop product training materials and support sales and partner enablement.
- Monitor customer feedback and product performance to drive continuous improvement.
- Perform other duties as assigned by the Company.
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At least 5 years of relevant experience in POS product management, implementation, or solutions consulting.
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Strong knowledge of the Philippine POS market, retail/F&B operations, and BIR requirements.
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Experience translating customer needs into product requirements and coordinating product improvements.
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Strong leadership, stakeholder management, communication, and problem-solving skills.
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Experience in SaaS, accounting integrations, inventory, or payment solutions is an advantage.
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Experienced POS implementation or solutions consulting professionals ready to transition into product leadership are welcome.