Post-Sales Manager

We are seeking a dedicated Post-Sales Manager to join our team in Maharashtra. The ideal candidate will play a crucial role in managing customer relationships and ensuring customer satisfaction post-purchase. This position requires a strong understanding of real estate CRM software and the ability to oversee customer KYC operations and lifecycle management. The Post-Sales Manager will be responsible for enhancing customer retention strategies and ensuring that all agreements for sale are executed smoothly. Key responsibilities include developing and implementing customer retention programs, managing customer inquiries and issues, and collaborating with the sales and development teams to improve service delivery. The successful candidate will possess excellent communication skills, a customer-centric mindset, and a proven track record in managing customer relationships effectively. Familiarity with real estate processes and software is essential. If you are passionate about customer success and have the skills to drive post-sales excellence, we encourage you to apply.