Customer MI & Reporting Executive (Power BI Developer)

6-Month Fixed-Term Contract

Location: Remote / Hybrid
Salary: Competitive + Benefits
Contract: 6-Month Fixed-Term Contract

Turn Data into Insight. Drive Better Business Decisions.

Are you passionate about transforming data into meaningful business insights?

We're looking for a commercially focused Customer MI & Reporting Executive with strong Power BI skills to join our Strategy & Analytics team on a 6-month fixed-term contract.

This is an excellent opportunity for a reporting professional who enjoys working with data, dashboards, and stakeholders to influence business performance. You'll play a key role in delivering customer-focused reporting, developing insightful Power BI dashboards, and helping account management teams make smarter, data-driven decisions.

If you thrive on solving reporting challenges, identifying trends, and creating impactful visualisations that tell a story, we'd love to hear from you.

The Opportunity

As part of the Strategy & Analytics team, you'll be responsible for producing, enhancing, and automating customer and commercial reporting across the business.

Working closely with Account Managers and key business stakeholders, you'll provide valuable insights into customer performance, identify opportunities for growth and retention, and help shape strategic decision-making through high-quality reporting and analytics.

This role offers the chance to make a tangible impact from day one while working on meaningful reporting improvement projects.

What You'll Be Doing

• Develop, maintain, and enhance Power BI dashboards and reporting solutions
• Produce accurate and timely Customer MI and Account Management reports
• Analyse customer performance, trends, risks, and opportunities
• Provide actionable insights to support commercial decision-making
• Extract, validate, and analyse data from multiple systems and data sources
• Use SQL and other reporting tools to prepare and manipulate data
• Investigate and resolve reporting discrepancies and data quality issues
• Support reporting automation initiatives to improve efficiency and reduce manual workloads
• Create engaging visualisations and executive-level reporting packs
• Partner with stakeholders to understand reporting requirements and recommend effective solutions
• Support customer reviews, account performance reviews, and commercial projects
• Document reporting processes and contribute to best practice across the team

What We're Looking For

Essential

• Experience producing Management Information (MI) and business performance reporting
• Strong experience creating and maintaining reports and dashboards in Power BI
• Excellent analytical and problem-solving skills
• Experience working with large and complex datasets
• Strong Excel skills and proficiency with Microsoft Office applications
• Ability to communicate technical findings to non-technical audiences
• Excellent attention to detail and commitment to data accuracy
• Strong organisational skills with the ability to manage competing priorities

Desirable

• SQL querying and database experience
• Power Query and DAX knowledge
• Experience supporting Commercial, Sales, Customer Success, or Account Management teams
• Experience within a customer-focused reporting environment
• Understanding of KPI development and performance measurement frameworks

The Person

You'll be:

• Naturally curious and driven to uncover insights within data
• Commercially aware and customer focused
• Comfortable building relationships with stakeholders at all levels
• Proactive in identifying trends, opportunities, and potential risks
• Able to work independently while managing multiple priorities
• Passionate about continuous improvement and process optimisation

Why Join Us?

This is an opportunity to join a collaborative and forward-thinking analytics team where your work will directly support business performance and customer success.

You'll have the autonomy to improve reporting processes, influence decision-making through data, and further develop your Power BI and analytical expertise within a commercially focused environment.

Whether you're an experienced Power BI Developer, MI Analyst, Reporting Analyst, or Business Intelligence professional looking for your next contract opportunity, we'd love to hear from you.

Apply today and help us turn data into powerful business insight.