Power Systems Technical Communicator

Powering Solutions with Technical Expertise
Are you a problem-solver with a passion for Caterpillar equipment? As a Engine Technical Communicator at Mustang Cat, you'll provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within our Power Systems Division.
Why Join Us?
✔ Great Work-Life Balance✔ On-Site Health Clinic✔ Tuition Reimbursement & Growth Opportunities✔ Full Benefits Package (Medical, Dental, Vision, 401(k) Match)✔ Paid Time Off & Holidays
Your Impact:
🔹 Technical Support & Troubleshooting

Assist service teams across locations in diagnosing and resolving complex equipment issues
Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore 290, Marine, EPG, Tomball, Waller)
Collaborate with Caterpillar engineers via DSN to resolve critical issues

🔹 Failure Analysis & Problem Resolution

Conduct applied failure analysis and manage technical service requests
Work with district CAT Representatives to resolve warranty concerns
Develop cost-effective solutions for equipment performance issues

🔹 Training & Collaboration

Mentor dealer technicians to enhance technical proficiency
Assist sales & parts teams with technical product knowledge
Work closely with Caterpillar to improve equipment performance and service processes

What You Bring:
✅ Education & Experience:

Degree in Diesel Technology or related field (or equivalent experience)
Strong hands-on experience with Caterpillar engines & power systems

✅ Technical Skills:

Expertise in internal combustion engines (spark vs. compression ignition)
Ability to read schematics, engineering drawings & machining specs
Proficiency in precision measuring tools & dyno testing procedures
Familiarity with CAT diagnostic & service systems

✅ Soft Skills:

Excellent communication & problem-solving abilities
Detail-oriented & adaptable in high-pressure situations
Team player with a passion for continuous learning

Join Our Team & Make an Impact!
If you're ready to apply your technical expertise to support a leading CAT dealership, we'd love to hear from you.
👉 Apply Today!