Practice Administrator- Out Patient

HealthPoint Family Care is currently recruiting for a Practice Administrator for our Florence, KY location.

The ideal candidate for this role will have the following qualities:

Flexibility This position will require someone who understands that staff and patients might require after office attention. Working 45-50 hours per week M-F, and available to take urgent calls from staff on the weekends/evenings.

Patient focused: The Practice Administrator needs to put the needs of the patient first.

Empathy: Experience working with various socioeconomic and diverse populations.

Partner: This position will be required to work along side the staff and providers. Working in the clinic space to be accessible and willing to jump in where you can.

• $65-$80k- Depending on experience

• 9 paid federal holidays

• Birthday off paid

• 20 days off PTO accrued

• Annual Quality Bonus

Job Tasks:

• Planning, leading and directing day-to-day clinic operations at two locations to meet quality and financial objectives

• Direct staff supervision, development, performance evaluation and monitoring, and initiating disciplinary actions to exceed health center standards

• Managing patient experience, customer service and complaint resolution to meet key indicators of patient satisfaction

• Actively engaged in patient flow and execution of workflows, policies, and procedures to meet patient access and quality goals.

• Results driven data analysis, proactive problem identification and resolution

• Drives operational innovation and excellence in the health center