Practice Coordinator

A non-exempt medical office position responsible for coordinating and managing all processes of the front office

• Adheres to the mission, purpose, and policies of Tenet Physician Resources, including the HIPAA Compliance Plan and Privacy Standards.

• Demonstrates support for the Corporate Compliance Program by following the Code of Conduct and reporting compliance issues in a timely manner.

• Greets patients and answers office phones to manage appointments and basic office-related tasks.

• Checks in patients, collects and enters accurate demographics into the electronic system, and verifies insurance.

• Coordinates daily operations, including the medical records process, front desk control, and office supplies.

• Manages physician surgical schedules as well as other business-related appointments.

• Assists with checking out patients, including referral processing and the scheduling process.

• Collects co-pays, posts charges, and handles charge entry and patient balance processing.

• Performs daily reconciliation of charges and payments while monitoring and auditing cash/payment funds.

• Confirms appointments and performs additional clinical or administrative responsibilities as needed.

Education: High school diploma/GED required with completion medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Must have a minimum of 5 years of experience working in a medical office setting.

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