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Practice Liaison

Open 22d posting dated last week

Summary

Builds and maintains relationships with healthcare providers to drive patient referrals to an eye-care network, using CRM tools and field outreach.

Practice Liaison

Location: This will be based in Swansea, IL with travel required in surrounding areas.

Compensation: starting at $70,000.00 plus bonus and can go higher DOE with a comprehensive benefits package.

SUMMARY

Responsible for implementing a coordinated referral partner marketing plan designed to originate, drive, and grow referrals to EyeCare Partners (ECP) and its array of eye care services. The Practice Liaison will execute initiatives focused on increasing loyalty and preference to EyeCare Partners' Doctors among internal and external provider referral sources, accelerating new EyeCare Partners Doctor practice growth, and maximizing multidisciplinary operational efficiencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop, facilitate and execute a regular cadence of visits and meetings with current and potential Physician referral sources (80-90% of time in field)
  • Utilize a Customer Relationship Management (CRM) system to build, develop and maintain current and potential referral sources within the company’s current and future markets
  • Be the initial point of contact for all current and potential referral sources if concerns arise with referred patients
  • Investigate issues and collaborate with others to reach a satisfactory resolution and drive related operational process improvements
  • Gather and interpret the data and reports necessary to determine priority areas for growing referrals to ECP providers
  • Develop, plan and execute a regular cadence of educational seminars, grand rounds, dinners and meet and greets between current and potential referral sources for our Physicians and team
  • Work with practice leaders, key Physicians and teams to develop, implement and expand satellite locations
  • Work with practice leaders, Doctors, practice teams and referral partners to educate and drive special initiatives (advanced technology implant [ATIOL] conversions, surgical co-management, online referral portal adoption)
  • Actively partner with Business Development Director, Liaison Program Manager, Marketing, Division VP and growth team, along with other corporate resources, to co-develop overall organic growth strategies, market analysis, and identify/execute on best practices for organic growth
  • Be the point of contact for medical, trade and Physician organizations within the practice’s current and future markets
  • Work with practice leader and Liaison Program Manager to develop and maintain internal and external company liaison-related marketing initiatives
  • Participate in Physician recruitment interviews to communicate the Liaison role in the building of their practice
  • Develop, plan and execute new ECP provider introductions and practice building initiatives
  • Facilitate co-management relationships with practice Doctors, external referral sources and team members
  • Other duties as assigned

QUALIFICATIONS

  • Prior knowledge of Physician relations experience
  • Excellent time management skills
  • A wide degree of creativity and latitude
  • Excellent written and verbal communication skills
  • Excellent project management skills
  • Excellent conflict resolution skills

EDUCATION AND/OR EXPERIENCE

  • Minimum Required: Bachelor’s degree or equivalent combination of education and experience
  • Minimum Required: 3-5 years of experience in the healthcare industry and 3- 5 years of experience in sales and marketing

LICENSES AND CREDENTIALS

  • Minimum Required: None

SYSTEMS AND TECHNOLOGY

  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  • Strong experience using a Customer Relationship Management

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • Are you eligible to work in the U.S.? choose one
  • Have you obtained a High School Diploma or GED? choose one
  • What is your desired compensation for this role?
  • Do you currently hold any of these certifications/licenses? Please check all that apply. If not, please select NONE. choose any
  • Have you ever been terminated from employment or asked to resign by an employer? choose one
  • If you have been terminated/asked to resign, please provide company name and details. written answer
  • Can you work any shift? If not, please list any scheduling conflicts below. written answer
  • Can you work overtime, including weekends? choose one
  • Are you able to perform the essential functions of the job for which you are applying, with or without a reasonable accommodation? choose one
  • Were you referred by a current employee? choose one
  • If referred by a current employee, what is their full name?
  • If you accept employment with our company, will you live or work in the state of IL? choose one
  • To the best of your knowledge, have you ever worked for our company or affiliated companies? choose one
  • EyeCare Partners and it's affiliated companies are an equal opportunity employer. EyeCare Partners does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for EyeCare Partners to hire me. If I am hired, I understand that either EyeCare Partners or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of EyeCare Partners has the authority to make any assurance to the contrary. I attest with my typed signature below that I have given to EyeCare Partners true and complete information on this application. No requested information has been concealed. I authorize EyeCare Partners to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. Signature:
  • I attest that I am not an “Ineligible Person” and that I understand that I must immediately disclose to EyeCare Partners any debarment, exclusion, or suspension. Ineligible Persons includes an individual or entity who is currently excluded, debarred, suspended, or otherwise ineligible to participate in the Federal health care programs or in Federal procurement or non procurement programs; or has been convicted of a criminal offense that falls within the ambit of 42 U.S.C. § 1320a‐7(a), but has not yet been excluded, debarred, or suspended. Signature:

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