Practice Manager | Lumino Kaitaia | Full-Time, Fixed Term

As Practice Manager, you'll be responsible for ensuring the smooth day-to-day operation of the practice while supporting both our patients and team members.

Your responsibilities will include:

• Leading and supporting a high-performing team to deliver exceptional patient care.
• Managing reception operations and providing front-of-house support when required.
• Overseeing practice administration, staff scheduling, and daily operational workflows.
• Supporting a positive and collaborative team culture.
• Managing patient enquiries and ensuring an outstanding patient experience.
• Monitoring practice performance, billing processes, and operational efficiency.
• Working closely with clinicians and support teams to achieve practice goals and drive continuous improvement.
• Supporting recruitment, onboarding, and employee development initiatives as required.
• Ensuring compliance with company policies, procedures, and health and safety requirements.

Hours for this role

This is a full-time, fixed-term position (6 months).

Hours:

• Monday to Thursday : 8:30am to 5:15pm
• Friday : 08:30am to 4:00pm

We're looking for someone who is organised, proactive, and passionate about leading people.

You'll ideally bring:

• Previous experience in a Practice Manager, Office Manager, Team Leader, Business Manager, or similar leadership role.
• Strong organisational and multitasking skills.
• Excellent communication and relationship-building abilities.
• A positive, solutions-focused approach.
• Confidence working in a fast-paced environment.
• Experience within healthcare, dental, or a customer-focused industry would be highly regarded.
• Strong administration and computer skills.
• The ability to motivate, coach, and support team members to achieve success.
• Valid NZ work rights

To be successful in this role, you'll ideally live within a reasonable commuting distance of Kaitaia and be committed to becoming a valued member of the local community.

Applicants must have valid New Zealand working rights and be currently residing in New Zealand.

Ready to Apply?

If you're a people-focused leader who enjoys creating exceptional experiences for patients and teams alike, we'd love to hear from you.

Submit your CV and a brief cover letter telling us why you'd be a great fit for Lumino Kaitaia.

Apply now and take the next step in your leadership career with New Zealand's largest dental healthcare provider.