Practice Manager - Psychology

Take ownership of Ramsay Psychology and Ramsay Health Plus and help build a thriving, professional clinic. This role is perfect for an experienced administrator or medical receptionist ready for the next step. If you combine exceptional organisation with a talent for building relationships and growing referral networks, we want to hear from you.

Key Accountabilities

• Deliver exceptional service from first contact, handling reception, enquiries, and patient scheduling.
• Manage diaries, triage appointments, and maintain accurate patient records.
• Manage consulting suite bookings, session allocations and utilisation to maximise service efficiency and support operational objectives.
• Drive referrals by building relationships with GPs through clinic visits, events, and outreach.
• Handle billing, collections, reconciliations, invoicing, and end-of-month reporting.
• Provide day-to-day administrative support as needed to keep the clinic running smoothly.

About You:

You will excel in this position if you:

• Previous experience managing a medical practice.
• Knowledge of Medicare and HICAPS systems
• Promote a positive team culture focused on outstanding customer service and professionalism.
• Experience and knowledge of multiple patient management systems and software
• Thrive in a fast-paced environment, showcasing a supportive and engaging leadership style.
• Comprehensive knowledge of online claiming and MBS as it pertains to provision of psychological and allied health services (desirable)

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

All applications must be lodged online.

Applications close: 12 November 2026

Reference number: JR116899

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at .

Applications made by recruitment agencies will not be considered.