Pre-Litigation Paralegal/Case Manager
Description
Grungo Law is seeking an experienced, driven, and detail-oriented Pre-Litigation Paralegal/Case Manager to take ownership of a caseload of personal injury matters from post-intake through resolution or transfer to litigation. In this role, you will serve as the day-to-day manager of your cases, working closely with clients, providers, insurers, and supervising attorneys to move cases forward efficiently and maximize outcomes for our clients.
This is a high-responsibility role for someone who thrives in a fast-paced environment, takes genuine ownership of their work, and understands that every detail matters in a personal injury case. Prior experience in plaintiff personal injury is essential.
Responsibilities
• Manage a caseload of pre-litigation personal injury matters from post-intake through demand, negotiation, and resolution or transfer to litigation.
• Serve as the primary point of contact for clients throughout the pre-litigation process, maintaining consistent, proactive, and professional communication.
• Develop and maintain a thorough understanding of each client's injuries, treatment, and case status in order to guide cases strategically toward resolution.
• Monitor client treatment progress and follow up regularly to ensure clients are receiving appropriate care and that records are being obtained in a timely manner.
• Review and analyze the liability aspects of personal injury claims, identifying potential issues, inconsistencies, and areas requiring further investigation.
• Request, obtain, and review medical records, bills, and supporting documentation for accuracy and completeness.
• Review and analyze medical bills, billing records, PIP matters, and health insurance liens related to personal injury claims, identifying outstanding balances and potential issues that may affect settlement.
• Prepare and submit demand packages to insurance carriers under attorney supervision, including review of medical records, calculation of damages, and drafting of demand letters.
• Manage insurance communications, including coverage verification, adjuster correspondence, and negotiation support as directed by supervising attorneys.
• Maintain accurate and up-to-date case notes, task lists, and documentation in the case management system in accordance with firm protocols.
• Collaborate with legal assistants, billings specialists, and attorneys to ensure all case components are advancing on schedule.
• Identify issues or case developments that require attorney escalation and communicate them promptly and clearly.
• Work independently to manage a high-volume caseload while consistently meeting firm deadlines and quality standards.
• Participate in team meetings and contribute to a collaborative, solutions-oriented work environment.