Pre Sales Architect (B2B AU Telco)
About the role
The Pre Sales Architect is a pre-sales role that engages directly with Enterprise (OE) customers and internal stakeholders to design, price, and validate solutions across one or more technology towers, with a strong focus on fixed carriage products and contemporary WAN services. Acting as the technical lead during pre-sales and solution design phases, the role ensures seamless integration of OE services into customer ICT environments, educates stakeholders on new design possibilities and operational capabilities, and uses approved architectures, pricing models, and toolsets to deliver outstanding customer experience and financial outcomes.
Key responsibilities
Support OE sales teams through detailed design, access qualification, cost/pricing, proposal generation, and handover to delivery for fixed carriage and WAN solutions.
Act as technical lead for contemporary WAN solutions, educating customers on transformative capabilities and demonstrating self-serve portals and configuration workflows.
Investigate customer ICT environments and architect integration strategies that are robust, standardized, and repeatable.
Serve as SME on OE products, services, architectures, processes, and toolsets sharing knowledge across account teams, customers, and improvement initiatives.
Ensure accuracy and compliance with approved architectures, pricing models, commercial guardrails, and ordering requirements.
Qualify opportunities, elicit requirements, and advise on OE fixed carriage product selection based on enterprise ICT context.
Design and price solutions against approved architectures/pricing models; produce HLD/LLD, BOMs, and costed proposals using OE toolsets.
Validate network access options, feasibility, and costs; coordinate with vendors and internal provisioning teams.
Work closely with customers to define configurations for OE service integration (routing, security overlays, policy, performance).
Document and input OE product configurations into ordering systems; validate carriage orders vs design intent; manage assumptions, risks, and dependencies.
About you
At least 3 years of experience in ICT solution design or architecture roles.
Tertiary qualification in IT, Engineering/ECE, or equivalent industry certifications.
Knowledge of network, carriage, and security technology.
Background in telecommunications, systems integration, or enterprise networking.
Proven experience designing and pricing pre-sales solutions that meet customer requirements across one or more technology towers.
Demonstrated capability to act as technical lead for WAN solutions and integrate services into customer ICT environments.
Experience using quoting/design tools and familiarity with telco ordering and validation processes.
Strong consulting, communication, presentation, and stakeholder relationship management skills.
Analytical, adaptable, and collaborative mindset with the ability to manage competing priorities in a matrixed environment.
Demonstrated initiative, problem-solving ability, and leadership potential to drive improvements and support team growth.
About us
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. We're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation. Our client serves mid-market to large enterprise customers and is committed to building a sustainable, high-performance environment in the Philippines. We partner with our client to foster an inclusive culture that attracts, develops, and retains top talent—creating an exceptional place to work while enabling the delivery of a world class service centre.
Benefits
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Experience a culture that values your time, offering a balanced schedule and team-driven initiatives designed to help you enjoy life beyond work.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.