Pre-sales engineer
Summary
Pre-sales engineer at an ICT solutions provider in Kwai Hing, Hong Kong: conducts technical assessments, builds proposals and demos, and supports the sales cycle for networking, telecom and cloud solutions. Needs 3-5 years' pre-sales/consulting experience and English/Cantonese fluency.
Salary: $23,000 – $32,000 per month
About the role
Galaxy Communication (H.K.) Limited is seeking an enthusiastic and technically proficient Pre-sales Engineer to join our dynamic team in Kwai Hing, Kwai Tsing District. This is a full-time position that sits at the intersection of technical expertise and sales strategy, playing a crucial role in helping clients understand and maximise the value of our Information and Communication Technology solutions. As a Pre-sales Engineer, you will be instrumental in translating complex technical concepts into compelling business solutions, supporting our sales team in winning new business and establishing long-term client relationships. This role offers the opportunity to work with cutting-edge technology whilst developing your consultative selling skills within a forward-thinking organisation.
Key responsibilities
Conduct technical assessments and requirements analysis for prospective clients to understand their business challenges and technology needs
Develop comprehensive technical proposals and solution architectures tailored to client requirements
Deliver engaging technical presentations and product demonstrations to key stakeholders and decision-makers
Collaborate closely with the sales team to support the sales cycle, from initial pitch through negotiation and contract closure
Provide technical guidance and consultation to clients during the evaluation and selection process
Create detailed documentation, including specifications, system designs and proof-of-concept plans
Support post-sales integration by ensuring smooth knowledge transfer to implementation and support teams
Stay current with industry trends, competitive offerings and technological advancements in the ICT sector
Build and maintain strong relationships with clients, partners and internal stakeholders
What we're looking for
Bachelor's degree in Computer Science, Information Technology, Engineering or a related technical field
3-5 years' experience in a pre-sales engineering, solutions engineering or technical consulting role within the ICT industry
Strong technical knowledge of networking, telecommunications, cloud services or enterprise software solutions
Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences
Proven ability to understand client business requirements and translate them into technical solutions
Experience with sales methodologies and familiarity with CRM systems
Strong problem-solving skills and analytical mindset
Ability to work collaboratively within cross-functional teams and manage multiple priorities simultaneously
Fluency in English and Cantonese; Mandarin is advantageous
Relevant industry certifications (such as Cisco CCNA, CompTIA Security+ or equivalent) are preferred
What we offer
Galaxy Communication (H.K.) Limited is committed to providing a rewarding work environment where talented professionals can thrive. We offer competitive remuneration packages, professional development opportunities, and a collaborative culture that values innovation and excellence. Employees benefit from comprehensive health and wellness programmes, performance-based incentives, and clear pathways for career progression within our expanding organisation. We recognise the importance of work-life balance and provide flexible working arrangements where possible. Our commitment to continuous learning ensures you'll have access to training and development programmes to enhance your technical and sales skills, keeping you at the forefront of industry advancements.
About us
Galaxy Communication (H.K.) Limited is a leading provider of Information and Communication Technology solutions, dedicated to delivering innovative and reliable services to businesses across Hong Kong and the region. With a strong reputation for technical excellence and customer-centric service delivery, we partner with organisations to optimise their communication infrastructure and digital transformation initiatives. Our team comprises experienced professionals who are passionate about leveraging technology to solve complex business challenges. We pride ourselves on maintaining high standards of quality, integrity and innovation, making us a trusted partner for clients seeking to stay ahead in an increasingly digital world.
Apply now
If you are a technically skilled professional with a passion for sales and client engagement, we would like to hear from you. Please submit your CV, a cover letter highlighting your relevant experience, and any relevant certifications to join our Pre-sales team at Galaxy Communication (H.K.) Limited.