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Pinnacle

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Pre-Sales Engineer: Software

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Description

The successful candidate will play a pivotal role in executing and advancing the Enterprise Software strategy by leveraging their technical expertise to advise customers, design integrated solutions, and support the achievement of revenue and profit targets. In addition, they will serve as a technology catalyst, trusted advisor, and thought leader, delivering the Enterprise Software message through active customer engagement. The primary focus will be on private, public, and hybrid cloud environments, with a particular emphasis on the Software product stack.

Key Responsibilities:

  • Represent Enterprise Software and/or vendors at customer engagements and conferences
  • • Assist with customer enablement to drive the Enterprise Software portfolio value proposition
  • • Coach and support fellow pre-sales engineers and sales personnel new to the Enterprise Software portfolio
  • • Deliver vendor presentations and training to Pinnacle sales teams and the customer landscape
  • • Propose and professionally demonstrate Enterprise Software portfolio products and solutions through presentations, white boarding, demos, and proof-of-concepts
  • • Collaborate on the creation and presentation of business cases to all business sponsors (e.g., C-level executives, technical partners) in support of solutions
  • • Promote the Enterprise Software portfolio by actively engaging with customers
  • • Establish relationships and become entrenched as a trusted advisor to colleagues and customers
  • • Stay abreast of industry trends and the Enterprise Software product portfolio
  • • Build an internal and external business network to ensure sales success and a positive customer experience
  • • Participate in tender evaluations, product/solution recommendations, and pricing
  • • Price products and solutions accurately according to vendor or customer requirements



Requirements

Experience and Knowledge:


  • • Successful track record in technical Pre-Sales of enterprise software
  • • Strong background and understanding of enterprise storage, servers, backup, networking, virtualisation and cloud infrastructures.
  • • 3+ years’ experience in software solutions
  • • Demonstrable knowledge of enterprise solution design considerations and tools
  • • Proven ability to articulate technical vision and influence stakeholders at all levels, including senior leadership
  • • Demonstrable knowledge of Enterprise Software tools
  • • Appropriate accreditation/certification in one or more Enterprise Software technologies
  • • Previous experience within the ICT Distribution industry will be an advantage
  • • Understanding of Forex conversions/calculations
  • • Understanding of Software and Cloud value propositions
  • • 3-7+ years of experience in a Presales, Solutions Engineer, Solutions Architect, Technical Consultant, or similar customer-facing technical role.
  • • Proven experience supporting sales teams throughout the sales cycle.
  • • Experience delivering product demonstrations, presentations, workshops, and proof-of-concepts (PoCs).
  • • Strong understanding of enterprise IT environments and business processes.
  • • Experience engaging with technical and business stakeholders at various levels, including executive leadership.
  • • Exposure to cloud technologies, software platforms, SaaS solutions, cybersecurity, data management, or enterprise applications.
  • • Experience responding to RFPs, RFIs, and technical tenders.
  • • Ability to translate business requirements into technical solutions.

Skills and Education:

  • • Matric with Mathematics is essential and a relevant tertiary qualification will be advantageous
    • Appropriate accreditation/certification
    • Excellent communication, networking, and relationship-building skills
    • Good time management and well-organized (i.e., deadline-driven, able to plan and prioritize a high workload)
    • Above average computer literacy in MS Excel, Outlook, and PowerPoint
    • Excellent verbal and written business communication skills
    • Good sales presentation skills
    • Excellent administration skills with attention to detail
Personal Attributes and Qualities:

  • ​
  • • Able to work in a pressured environment, to chase and meet targets
  • • Interested in continuously learning about technology products
  • • Confident, self-motivated, and display a high level of energy
  • • Customer service orientated
  • • Enjoy collaboration and able to work as part of a team
  • • High attention to detail
  • • Proactive, tactful, and a technology-driven individual
  • • Willing to go the extra mile to deliver the exceptional
  • • Strong administrative abilities
  • • Self-managed
  • • Problem solver
  • • Team Player
  • • Technology driven




Benefits

Pinnacle is for people who want more than just a job. It’s a place to get involved, try new things, build your skills and take your career further.

With more than 30 years in the ICT industry, Pinnacle offers the opportunity to work alongside talented people, gain exposure to leading technology brands and be part of a business that continues to evolve with the industry.

You’ll work with great people, get hands-on experience with some of the biggest names in technology and have opportunities to learn, train and take on new challenges along the way.

Whether you’re starting your career or ready for your next challenge, Pinnacle is a place where you can contribute, make an impact and build what comes next.

You’re not simply joining a company. You’re joining a team where you can learn, grow and build a career.



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