Pre - Sales Executive - IT
Posted Updated
Description
Responsibilities:
- Meet the defined SLA for all the challenges, concerns, escalations, and queries from the account.
- Thorough understanding of the services to assist clients in their day-to-day operations.
- Provide Technical Support to the customers in terms of PM, Troubleshooting etc.
- Maintain adequate documentation of activities for the Reporting Manager and account.
- Strive to achieve the company's vision and values at all possible times.
Requirements:
- Good PR skills, follow-up, negotiation, and consultative discussions with clients to finalize the closure; competitive Analysis of the market and requirement gathering.
- Increasing business opportunities from customers.
- Self-motivated and able to work independently.
- Should have exhaustive experience in Selling OEM products.
- She/he shall be responsible for negotiating with the client for the best deals and presenting them.
- Pleasant Personality.
- Should work aggressively to achieve / exceed target.
- Having a relationship with an OEM (Enterprise IT Products OEM) shall be an added advantage.
- A self-starter who takes ownership to win customers.
- Good Communication skills.
- Bachelor's or postgraduate degree in Engineering, Arts, Science, or Commerce with knowledge in Information Technology. Master's in Business Administration (Marketing) preferred.
- 1+ Years of IT Hardware Sales, Solutions, and Support / Cyber Security / Networking.
Sales / Support Skills:
- IT products Sales (IT Infrastructure Solutions sales which includes Data Centre Solution/Server/Storage/ Cyber Security /Networking components) to different industry segments.
- Technical Expertise to provide customers with excellent support.
- Should be able to do Account Management and Handle customers.
Desired Profile:
- Strategic thinker with Leadership skills.
- Must be someone who can carry revenue targets throughout their career.
Candidate Profile:
- Good Communication.
- Excellent presenter.
- Pleasing personality.
- Strategist with very good attitude.
- Energetic and Aggressive.