Pre-Sales Manager
1. Solution Design & Technical Proposal Development
Lead the development of end-to-end data center solutions, including capacity, mechanical/electrical design input, redundancy options, and compliance requirements; prepare solution architectures, design briefs, and technical proposals; ensure proposed solutions meet Uptime Tier standards, local regulations, and customer SLAs; work with engineering to validate feasibility, cost, and delivery timelines; recommend solution enhancements and differentiators that improve competitiveness.
2. Customer Engagement & Requirements Discovery
Act as the primary technical advisor during pre-sales engagement; conduct discovery sessions, site visits, and deep-dive workshops covering power capacity, cooling & rack density, network/IXP connectivity, security & compliance, and migration/expansion requirements; translate customer requirements into clear solution specifications; support customer technical evaluations, due diligence, and audits (including facility tours).
3. Tender & Proposal Management
Lead the creation of RFI/RFP/RFQ responses with high technical accuracy; coordinate cross-functional teams (Engineering, Operations, Finance, Legal) to prepare competitive proposals; develop pricing models and BoQs with sales and finance teams; review tender documents to identify risks, opportunities, and compliance gaps.
4. Presentation & Customer Onboarding
Deliver compelling presentations, demos, and solution walkthroughs for enterprise and hyperscale clients; support onboarding of new customers by handing over technical requirements to delivery teams.
5. Cross-Functional Coordination
Work closely with Product, Engineering, Operations, and Sales teams to ensure solution alignment and readiness; provide feedback on market trends to support product development and data center capacity planning.
6. Market & Competitive Intelligence
Analyze competitor offerings, pricing, and technology trends in the data center market to inform solution and pricing strategy.
Requirement:
5–8+ years of experience in pre-sales, technical sales, or solution engineering within Data Center, Cloud/Colocation, Telco, Critical Infrastructure, or Enterprise IT.
Experience working with enterprise or hyperscale clients.
Strong understanding of data center systems: power systems (UPS, generators, PDUs), cooling systems (CRAC/CRAH, chiller, in-row cooling), cabling/networking/connectivity, and security & compliance (ISO, PCI, SOC).
Proficiency in MS Office, Power BI, and design review tools (AutoCAD, Visio).
MANDATORY REQUIREMENTS:
• Candidates must possess extensive experience in data center solution design, technical proposal development, RFI/RFP/RFQ management, pricing/BoQ development, and customer-facing pre-sales engagement for enterprise or hyperscale data center clients.