Premium Support Co-Ordinator

About the role This role will be responsible for providing premium support service to our clients. You'll be the first port of call for our client base, owning their queries, troubleshooting their issues, and acting as a trusted expert on our products. You'll work closely with Client Success, Engineering, and Operations to resolve complex problems and help clients get maximum value from our platform. This role requires curiosity, initiative, and a genuine enjoyment of problem-solving. No two da…