Prep & Startup Manager
FIRSTCALL MECHANICAL GROUP LLC Prep & Startup Manager
A FirstCall Mechanical Company
PREP & STARTUP MANAGER
Location: Lawrenceville, GA.
WHO IS FIRSTCALL MECHANICAL?
C2H Air and Electric is a commercial HVAC services company based in Atlanta, GA. Founded in 2013, C2H partnered with FirstCall Mechanical in 2024.
FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.
FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.
BENEFITS OVERVIEW
FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:
- Competitive Weekly Pay
- Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
- Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
- Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
- Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
- Generous Referral Bonus of $2,500 per referral
- Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances
POSITION OVERVIEW
We are currently seeking an experienced Prep & Startup Manager to join our fast-growing team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as a high level of customer service.
JOB RESPONSIBILITIES
-
Manages the overall execution and performance of assigned Mechanical Installation and Startup teams. Ensures Branch goals and objectives are met. Goals and objectives are aligned with company’s and from a priority include SINC, cash flow, reducing equipment/project slippage, backlog growth, SG&A, productivity improvements, succession planning etc.
-
Drives asset management including cost control, billings, collections, and payables
-
Ensures that the estimating and engineering standards are used effectively
-
Follows up on customer satisfaction issues and drives resolution. Provides leadership by demonstrating focus on achieving customer satisfaction
-
Develops and builds contractor, customer, consultant, and subcontractor relationships in the community
-
Assists Project Team Leaders, System Team Leaders, Sales, Project Engineers, and Lead Systems Specialists in the review and interpretation of contract terms and conditions
-
Responsible for scheduling of installation projects and backlog, including scheduling of want dates and ship dates
-
Coaches teams on the management of project risks, conflict resolution and establishment project recovery plans
-
Promotes the securing of change orders
-
Ensures compliance with the Safety Program for employees and subcontractors
-
Ensures compliance with state, local and Federal legal requirements and ensures that installation business is conducted with the highest ethical standards
-
Conducting regular job site inspections
-
Meet with salesperson for project handoff
-
Preschedule date Jobsite visits as needed
-
Schedule prep & startup of new equipment
-
Schedules technicians for, and confirms warranty issues are addressed
ACCOUNTABILITIES
-
Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
-
Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs
ORGANIZATIONAL ALIGNMENT
This position reports to the local Construction Senior Project Manager and is responsible for engaging with the service team and all of our customers.