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Presales Consultant for SaaS CRM Software - Salesforce Apps Solution Division

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Summary

Presales consultant supporting the sales team for Salesforce CRM SaaS solutions: running technical surveys, presentations, demos, sizing and solution design, answering technical questions, helping with proposals/RFPs, training users, and assisting after-sales handover. Core tech: Salesforce products and APIs.

Salary: Rp 15.000.000 – Rp 20.000.000 per month

All interview processes are conducted offline at Harrisma Group office address.


Presales Consultant for SaaS CRM Software - Salesforce Application Solution Division :


  • Who handles presales duties, tandem with sales focused on selling CRM Software - Salesforce Application Solution Division.

  • Responsible do job on support in the technical side, such as survey, presentation, design, sizing and giving a solution to customer about CRM Software - Salesforce Application Solution Division.

  • Also involve with all aspects of After Sales Division task, helping sales team and end user about the product & solution.


Main Duties :


  • Conduct product training to sales team and customer / end user.

  • Collaborate with the sales team to understand customer requirements and provide expert technical support in pre-sales situations.

  • Design and present customized Salesforce solutions that address client needs and demonstrate our value proposition.

  • Develop and deliver compelling presentations and product demonstrations that effectively communicate the features and benefits of our solutions.

  • Provide answers to technical questions, offering advice and guidiance on best practices and implementation strategies.

  • Assist in the creation of proposals and responses to RFPs/RFIs, ensuring technical accuracy and alignment with client objectives.

  • Stay abreast of Salesforce product updates and industry trends to serve as an informed advisor to both clients and team members.

  • Facilitate smooth transition of accounts to the implementation team post sale, ensuring clear communication of client requirements and expectations.


Requirements :


  • Proven experience min 3 years in Technical Project / Presales Consultant within the Salesforce Product & Solution ecosystem is a must.

  • Strong technical background with an understanding of Salesforce products and APIs.

  • Certification in Salesforce (e.g., Salesforce Administrator, Salesforce Sales / Service Cloud Consultant) is a priority.

  • Able to communicate in English both oral and written is a must (active).

  • Excellence presentation and communication skills, with the ability to explain complex technical concepts to non technical audiences.

  • Creative problem-solving skills and a customer-focused mindset.

  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.

  • Able to work independently as well as in a team and self motivated.

  • Willing to work in west Jakarta - Meruya & Puri area ( Head Office ) and ready to business trip to outside jabodetabek area for project.

  • Willing to work at the Harrisma Tower office (New Head Office) in Gading Serpong area in late 2027.


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