Presales Consultant for SaaS CRM Software - Salesforce Apps Solution Division
Summary
Presales consultant supporting the sales team for Salesforce CRM SaaS solutions: running technical surveys, presentations, demos, sizing and solution design, answering technical questions, helping with proposals/RFPs, training users, and assisting after-sales handover. Core tech: Salesforce products and APIs.
Salary: Rp 15.000.000 – Rp 20.000.000 per month
All interview processes are conducted offline at Harrisma Group office address.
Presales Consultant for SaaS CRM Software - Salesforce Application Solution Division :
Who handles presales duties, tandem with sales focused on selling CRM Software - Salesforce Application Solution Division.
Responsible do job on support in the technical side, such as survey, presentation, design, sizing and giving a solution to customer about CRM Software - Salesforce Application Solution Division.
Also involve with all aspects of After Sales Division task, helping sales team and end user about the product & solution.
Main Duties :
Conduct product training to sales team and customer / end user.
Collaborate with the sales team to understand customer requirements and provide expert technical support in pre-sales situations.
Design and present customized Salesforce solutions that address client needs and demonstrate our value proposition.
Develop and deliver compelling presentations and product demonstrations that effectively communicate the features and benefits of our solutions.
Provide answers to technical questions, offering advice and guidiance on best practices and implementation strategies.
Assist in the creation of proposals and responses to RFPs/RFIs, ensuring technical accuracy and alignment with client objectives.
Stay abreast of Salesforce product updates and industry trends to serve as an informed advisor to both clients and team members.
Facilitate smooth transition of accounts to the implementation team post sale, ensuring clear communication of client requirements and expectations.
Requirements :
Proven experience min 3 years in Technical Project / Presales Consultant within the Salesforce Product & Solution ecosystem is a must.
Strong technical background with an understanding of Salesforce products and APIs.
Certification in Salesforce (e.g., Salesforce Administrator, Salesforce Sales / Service Cloud Consultant) is a priority.
Able to communicate in English both oral and written is a must (active).
Excellence presentation and communication skills, with the ability to explain complex technical concepts to non technical audiences.
Creative problem-solving skills and a customer-focused mindset.
Ability to work in a fast-paced environment and manage multiple projects simultaneously.
Able to work independently as well as in a team and self motivated.
Willing to work in west Jakarta - Meruya & Puri area ( Head Office ) and ready to business trip to outside jabodetabek area for project.
Willing to work at the Harrisma Tower office (New Head Office) in Gading Serpong area in late 2027.