Presales Engineer / Account SE
Salary: ฿40,000 – ฿60,000 per month
Job Description:
Requirement Gathering: Meet with customers to gather technical requirements and deeply understand their business needs.
Solution Design: Prepare Bill of Materials (BOM), cost estimations, and technical specifications tailored to customer requirements.
Documentation & Pitching: Develop comprehensive technical proposals, compliance sheets (TOR), and deliver professional presentations.
Technical Validation: Conduct site surveys, product demonstrations, and Proof of Concept (POC) testing.
Technology Assessment: Evaluate new products, solutions, and technologies to find the best fit for customers.
Sales Collaboration: Work closely with the sales team to strategize, provide technical consultation, and help close deals.
Procurement Support: Coordinate with the purchasing team regarding equipment ordering and delivery schedules.
Project Handover: Coordinate seamlessly with the implementation team to ensure smooth project execution and delivery.
Qualifications:
Education: Bachelor’s Degree in Computer Engineering, Computer Science, Telecommunications, IT, or related fields.
Experience: 3-5 years of experience as a Presales Engineer, System Engineer, Network Engineer, or a related role in the IT System Integration (SI) business.
Technical Knowledge & Skills:
Networking & Infrastructure: Solid understanding of Enterprise Network, Routing, Switching, and Wireless LAN.
Cybersecurity Solutions: Knowledge of Endpoint Security (EPP/EDR/XDR), Network & Access Security, Cloud Security (NGFW, NAC, Zero Trust, etc.), Web & AI Security (SASE, CASB, Shadow AI, etc.), Core Infrastructure Security (DDI, DNS), and Data & Application Security (DLP, WAF).
Unified Communications & Voice: Familiarity with IP-PBX, Contact Center solutions, and Voice-on-Cloud.
Data Center & Cloud: Basic to intermediate knowledge of Server, HCI, and Backup Solutions.
Emerging Technologies: Interest or basic understanding of AI solutions (Chatbots, Voicebots) and CRM will be an advantage.
Certification: Possessing relevant technical certifications in Networking, Cybersecurity, IT Infrastructure, or Cloud computing will be an advantage.
Language Skills: Good command of English, specifically in reading and writing (crucial for reading vendor documentation, TORs, and email communication with global vendors).
Soft Skills: Strong presentation, communication, and problem-solving skills. Service-minded and able to work well under pressure to meet bidding deadlines.