Presales Engineer Software Industry

Department: Sales & Business Development

Employment Type: Full-Time

Job Summary

Job Title: Presales Engineer

Company: Amanah Teknologia

Department: Sales & Business Development

Employment Type: Full-Time

Job Summary

Amanah Teknologia is seeking a motivated and technically skilled Presales Engineer to support the sales team in identifying customer requirements, designing suitable technology solutions, and preparing technical proposals. The successful candidate will act as a technical advisor to customers and internal teams, ensuring that proposed solutions meet business needs, technical specifications, and budget requirements.

Key Responsibilities1. Technical Solutions & Design

• Analyze customer requirements and recommend appropriate software and technology solutions.
• Gather and document business and technical requirements from prospective clients.
• Design tailored solutions that align with customer needs and company offerings.
• Prepare technical proposals, solution descriptions, diagrams, and technical submittals.
• Review RFPs, RFIs, and tender documents to ensure technical compliance.
• Highlight the technical advantages and competitive strengths of proposed solutions.

Key Responsibilities2. Sales & Customer Support

• Collaborate closely with the sales team throughout the sales cycle.
• Participate in customer meetings, technical discussions, presentations, and product demonstrations.
• Explain technical concepts and solution benefits to both technical and non-technical stakeholders.
• Address customer inquiries and provide technical clarifications.
• Support the sales team in identifying new business opportunities and developing customer relationships.

Key Responsibilities3. Pricing & Vendor Coordination

• Prepare technical quotations and cost estimates in coordination with the sales team.
• Coordinate with suppliers, vendors, and technology partners to obtain pricing and technical information.
• Evaluate alternative solutions based on functionality, cost, and customer requirements.
• Support the preparation of commercial proposals and bills of quantities when required.

Key Responsibilities4. Internal Coordination & Market Research

• Coordinate with sales, technical, project management, and implementation teams to ensure solution feasibility.
• Ensure a smooth handover of approved solutions to the implementation team.

• Stay updated on emerging technologies, products, and market trends;
• Monitor competitors and identify opportunities to improve the company's solution portfolio.
• Maintain accurate technical documentation and proposal records.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• 1–3 years of experience in presales, technical sales, software solutions, or a related technical role.
• Strong understanding of software products, IT solutions, and technology concepts.
• Experience preparing technical proposals, responding to RFPs/RFIs, and conducting presentations is an advantage.
• Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
• Relevant technical or vendor certifications are an advantage.
• Excellent verbal and written communication skills in English; Arabic is an advantage.
• Strong analytical, problem-solving, presentation, and interpersonal skills.
• Ability to manage multiple opportunities and meet deadlines.

Key Competencies

• Technical solution design and requirements analysis.
• Customer-focused and consultative selling.
• Technical documentation and proposal writing.
• Presentation, communication, and negotiation skills.
• Teamwork, organization, and attention to detail.
• Proactive attitude and willingness to learn new technologies.

Key Performance Indicators (KPIs)

• Quality and accuracy of technical proposals.
• Timely completion of presales activities and submissions.
• Technical compliance with customer requirements.
• Support provided to sales opportunities and conversion rates.
• Customer satisfaction and internal stakeholder feedback.
• Effective coordination with vendors and implementation teams.