Presales Manager (Technology), Bangkok, Thailand
Salary: Attractive
Additional Benefits: Health insurance (employee and family), Flexible leave policy, High autonomy in decision-making, Thought leadership opportunities in logistics, Industry conference and networking exposure
Company Profile
Award-winning executive recruitment company, Monroe Consulting Group, is recruiting on behalf of a global supply chain technology company that uses machine learning and advanced algorithms to automate complex logistics decisions. Its platform supports last-mile delivery and dispatch management for enterprise clients across multiple industries and regions, and the company is continuing to expand its presence in Southeast Asia.
Job Summary
We are seeking an experienced Presales Manager to lead enterprise customer engagements across solution design, demonstrations, pilots and RFPs, project delivery and account growth. This role acts as the main technical and consultative partner to customers, working closely with sales teams to win new business and ensure solutions are delivered successfully. The role suits someone with a supply chain or SaaS background who is comfortable engaging senior stakeholders and shaping solutions to real operational needs.
Job Responsibilities
Lead discovery sessions with business, operations and IT stakeholders to understand current processes, pain points and key KPIs.
Design solutions that fit the customer’s use case, clearly distinguishing between standard, configured and custom elements.
Identify additional customer problems the platform can solve and build the case for wider adoption.
Define the integration approach with the customer’s existing applications.
Build and deliver tailored demos using the customer’s own data and scenarios.
Design and run pilots and proofs of concept with agreed success criteria.
Own the technical and solution sections of RFIs, RFPs and security questionnaires, and prepare proposals, scope documents and effort inputs for pricing.
Present to C-level and operations leadership, and handle technical objections.
Support clients in planning and implementing projects, coordinating stakeholders across teams to deliver on time and in line with contract terms.
Resolve customer issues quickly and report on project performance.
Act as the customer’s primary point of contact and work with sales teams to generate new business
Job Requirements
Prior experience in presales engagements with extensive client interaction.
Engineering or management degree.
Experience in a supply chain environment is preferred.
Strong problem-solving and analytical skills with sharp business acumen.
Excellent verbal and written communication skills in English
Strong organisational and multitasking abilities.
Customer-oriented approach.
Proficiency in G-Suite.
Understanding of APIs is a plus.
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