Principal Architect – Modern Work & Collaboration/ Corona, CA
Summary
A senior technical authority role at a global IT solutions provider: you design enterprise collaboration solutions (Cisco CUCM, Webex Calling, Webex Contact Center) plus Microsoft 365/Teams integrations, lead pre-sales, workshops and proposals, and mentor solution architects. Based in Corona, CA with 25-50% travel.
- Lead the architecture and development of enterprise collaboration solutions,
including Cisco CUCM, Webex Calling, Webex Contact Center and collaboration
devices.
- Partner with sales teams to design solutions, develop proposals and support
complex pre-sales engagements.
- Lead technical sales enablement and go-to-market initiatives, developing
positioning strategies, sales materials and new Cisco-led collaboration offerings.
- Advise enterprise clients and C-level executives on collaboration strategies,
technology roadmaps and modernization initiatives.
- Provide technical advisory and architectural oversight for governance-related
customer engagements, helping sales teams position collaboration solutions that
align with business objectives.
- Design Cisco and Microsoft 365/Teams integration and coexistence solutions.
- Lead customer workshops, technical presentations, proofs of concept and
solution assessments.
- Develop new collaboration service offerings, architecture standards and
Statements of Work (SOWs).
- Mentor and provide technical guidance to Solution Architects and consulting
teams.
- Collaborate with technology partners and internal delivery teams to ensure
successful implementations.
- 7+ years of experience in enterprise collaboration architecture, technical consulting or pre-sales.
- Deep expertise in Cisco Collaboration, including CUCM, Webex Calling, Webex
Contact Center and collaboration devices.
- Working knowledge of Microsoft 365 and Microsoft Teams, including integration
and coexistence with Cisco solutions.
- Experience designing and presenting complex enterprise communications
solutions.
- Strong consultative selling skills and the ability to engage confidently with
technical stakeholders and C-level executives.
- Experience developing technical proposals, solution architectures and
Statements of Work.
- Excellent communication, presentation and problem-solving skills.
- Ability to travel 25%–50%.
- Bachelor's degree in a related field or an equivalent combination of education and experience.
- Cisco Collaboration certifications, with CCNP or CCIE Collaboration preferred.
- Cisco Webex Calling or Webex Contact Center certifications.
- Microsoft Teams or Modern Work certifications preferred.
- Comprehensive medical, dental and vision insurance.
- 401(k) retirement plan through John Hancock, with automatic enrollment at a 4%
employee contribution rate and the option to opt out.
- Employer-paid life, short-term disability and long-term disability insurance.
- HSA/FSA options and employee wellness/EAP programs.
- Additional voluntary benefits, including accident, critical illness, legal and pet
insurance.