Principal Business Systems Analyst, QAD (51353)

We are Welbilt! We design, manufacture, and supply the best-in-class commercial food and beverage equipment for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team. Bring your passion for excellence to our table.

At Welbilt, you'll play a critical role in driving business transformation through technology. As part of a collaborative global team, you'll work directly with business leaders and users to improve processes, enhance system capabilities, and support strategic ERP initiatives. This role offers the opportunity to contribute to global QAD projects, expand your expertise, and help shape the future of our business systems in a culture that values innovation, teamwork, continuous learning, and professional growth.

Position Summary

The Principal Business Systems Analyst (QAD) is responsible for supporting, enhancing, and optimizing Welbilt’s QAD Adaptive Enterprise (AE) and Enterprise Edition (EE) environments across multi‑domain, multi‑currency business operations. This role partners closely with Finance, Operations, and IT to ensure business requirements are accurately captured, documented, and translated into effective system solutions. The Senior Analyst plays a critical role in resolving month‑end and year‑end financial issues, improving business processes, and delivering ERP enhancements that strengthen financial accuracy, operational efficiency, and global standardization.

Major Accountabilities

• QAD AE/EE Finance Support & Optimization — Provide expert functional support for QAD AE and QAD EE, with strong emphasis on Finance modules, multi‑currency processing, and multi‑domain configuration.
• Business Analysis & Continuous Improvement — Analyze business processes, identify gaps, and recommend system‑based improvements that enhance financial accuracy and operational efficiency.
• Requirements Management & Solution Delivery — Develop business requirements, functional designs, test plans, and documentation to support enhancements, integrations, and ERP projects.
• Month‑End / Year‑End Close Support — Partner with Finance teams to troubleshoot and resolve period‑close issues across domains, ensuring timely and accurate financial reporting.
• User Training & Stakeholder Partnership — Train and mentor business users on QAD AE/EE functionality, best practices, and standardized global processes.
• Global Collaboration — Work with global QAD teams to support shared EE environments and ensure alignment with corporate standards.

  Key Responsibilities

• Provide functional support for QAD AE and QAD EE Finance modules, including GL, AP, AR, Costing, Fixed Assets, and multi‑currency processing.
• Support multi‑domain configuration, cross‑domain transactions, and financial consolidation processes.
• Troubleshoot and resolve month‑end and year‑end issues such as cost variances, posting errors, domain mismatches, and currency translation discrepancies.
• Gather, document, and manage business requirements, functional specifications, process flows, and test plans for enhancements and new implementations.
• Create and maintain business requirements documents (MD50s) and ensure compliance with SDLC and change‑control processes.
• Lead or support QAD AE/EE implementation projects, including domain setup, financial configuration, testing, and user training.
• Identify opportunities for process optimization, automation, and improved financial controls within QAD.
• Collaborate with global QAD analysts, business leaders, and technical teams to ensure successful solution delivery.
• Train users on QAD AE/EE functionality, financial processes, and best practices to increase adoption and reduce dependency on external support.
• Support integrations between QAD and complementary systems (e.g., reporting tools, costing systems, procurement platforms).
• Promote standardization of QAD processes across domains and business units