Principal Consultant

We are looking for a System Analyst with experience in Enterprise Workflow solutions within the banking domain. The ideal candidate should have strong functional knowledge of AML/KYC processes and hands-on exposure to OpenTextAppWorks or similar workflow/BPM platforms.

Key Responsibilities:

• Work as a System Analyst for enterprise workflow applications in a banking environment.
• Understand business requirements related to AML, KYC, client onboarding, screening, due diligence, case management, and approval workflows.
• Analyse current workflows, identify gaps, and translate business needs into functional specifications.
• Work with business users, compliance teams, technology teams, and vendors to define workflow and system requirements.
• Prepare and maintain documents such as BRD, FSD, user stories, process flows, use cases, test scenarios, and traceability matrix.
• Support solution design, configuration, testing, defect analysis, UAT, deployment, and post-implementation support.
• Coordinate with development teams on OpenText AppWorks / BPM / workflow platform changes.
• Ensure solutions are aligned with banking controls, audit, compliance, and operational requirements.
• Basic understanding of APIs, integration, SQL, and system interface concepts.

Required Skills:

• 5 to 9 years of relevant experience as a System Analyst / Tech Analyst in banking or financial services.
• 7+ Working experience in OpenText comprehensive enterprise workflow/Business Process Management (BPM) solutions
• Good understanding of AML/KYC processes, customer onboarding, due diligence, screening, risk rating, periodic review, and case workflows.
• Experience in enterprise workflow, BPM, case management, or document management systems.
• Exposure to OpenText AppWorks is highly preferred.
• Strong documentation skills: BRD,FSD, process flows, user stories, test cases.
• Good understanding of SDLC,Agile/Waterfall delivery, SIT, UAT, and production support.
• Ability to work with business,compliance, operations, technology, and vendor teams.
• Strong analytical, communication,ownership, and stakeholder management skills.
• Hands-on experience with OpenTextAppWorks, OpenText BPM, or similar workflow platforms.
• Prior experience in AML/KYCtransformation, remediation, client lifecycle management, or complianceworkflow projects.
• Knowledge of banking regulatoryand audit requirements.