Principal DevOps Engineer

Principal DevOps Engineer at ZoomInfo Technologies LLC. About the role ZoomInfo Technologies LLC is seeking a highly skilled Principal DevOps Engineer to join our dynamic team in Toronto, Ontario. In this pivotal role, you will be responsible for enhancing our infrastructure and deployment processes, ensuring the reliability and scalability of our services. You will collaborate closely with cross‑functional teams to drive automation and improve system performance, contributing to the overall success of our technology initiatives.

Key facts

• Location: Toronto, Ontario, Canada
• Engagement: Full-time position

What you'll do

• Lead the design and implementation of robust DevOps practices to optimize our software development lifecycle.
• Collaborate with software engineers to create and maintain CI/CD pipelines, ensuring seamless integration and delivery of applications.
• Manage and monitor cloud infrastructure, focusing on performance, security, and cost efficiency.
• Develop automation scripts and tools to streamline operational processes and reduce manual intervention.
• Analyze system performance metrics and implement strategies for continuous improvement.
• Troubleshoot and resolve infrastructure issues in a timely manner, minimizing downtime and impact on services.
• Mentor and guide junior DevOps engineers, fostering a culture of learning and innovation within the team.
• Participate in architecture discussions and provide input on system design to enhance scalability and reliability.
• Work closely with product management and development teams to align on project goals and deliverables.
• Stay updated with industry trends and emerging technologies to continuously evolve our DevOps practices.
• Ensure compliance with security standards and best practices across all systems and processes.
• Document processes, configurations, and architectural decisions to maintain a clear knowledge base for the team.

Requirements

• A minimum of 5 years of experience in a DevOps or related role, with a strong understanding of software development and deployment processes.
• Proficiency in cloud platforms such as AWS, Azure, or Google Cloud, with hands-on experience in managing cloud infrastructure.
• Strong knowledge of containerization technologies, particularly Docker and Kubernetes, for application deployment and orchestration.
• Experience with CI/CD tools such as Jenkins, GitLab CI, or CircleCI, and a solid understanding of version control systems like Git.
• Familiarity with configuration management tools such as Ansible, Puppet, or Chef to automate infrastructure provisioning.
• Excellent scripting skills in languages such as Python, Bash, or Ruby to develop automation solutions.
• Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
• Experience with monitoring and logging tools like Prometheus, Grafana, ELK Stack, or similar to ensure system reliability.
• Knowledge of networking concepts and security best practices in cloud environments.
• A degree in Computer Science, Engineering, or a related field is preferred.

Nice to have

• Experience with infrastructure as code (IaC) tools such as Terraform or CloudFormation.
• Familiarity with Agile methodologies and experience working in Agile teams.
• Knowledge of database management systems, including SQL and NoSQL databases.
• Previous experience in a startup environment or fast-growing tech company.
• Relevant certifications in cloud technologies or DevOps practices (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator).

Skills & tools

• Cloud platforms: AWS, Azure, Google Cloud
• Containerization: Docker, Kubernetes
• CI/CD: Jenkins, GitLab CI, CircleCI
• Scripting languages: Python, Bash, Ruby
• Configuration management: Ansible, Puppet, Chef
• Monitoring tools: Prometheus, Grafana, ELK Stack

Practical notes

• This position is based in Toronto, Ontario, Canada, and may require occasional on-site presence.
• The salary for this role is competitive and commensurate with experience.
• Applicants must be eligible to work in Canada; visa sponsorship may be available for the right candidate.