Principal Engagement Manager
About OneByZero
OneByZero is a Frontier Systems Integrator building agentic AI systems for leading
banks, telecommunications companies, insurers, and retailers across Asia Pacific.
We work on high-impact problems for institutions operating the financial and
digital infrastructure of the region.
We operate exclusively on AWS and leverage partnership programmes that provide
co-sell reach, funded innovation opportunities, and delivery credibility across
multiple markets. We value individuals who are technically capable, collaborative,
commercially aware, and focused on delivering measurable business outcomes.
The Role
The Principal Engagement Manager holds portfolio-level accountability for OBZ's
most strategic client relationships, overseeing delivery governance, commercial
performance, and account growth across multiple enterprise accounts.
This role operates as a senior trusted advisor to client and OBZ executive
leadership, shaping long-term account strategy, driving large-scale AI
transformation outcomes, and strengthening OBZ's delivery capability across the
region.
The Principal Engagement Manager is expected to set the standard for delivery
excellence, commercial discipline, and executive engagement across the practice,
while developing the next generation of delivery leaders.
At OBZ, all team members are expected to use AI tools effectively in their daily
work. AI assistants and workflow automation platforms are expected to improve
portfolio-level governance, commercial analysis, reporting, executive stakeholder
preparation, and delivery execution.What You Will Do
● Hold portfolio-level accountability for delivery governance, commercial
performance, and account growth across multiple strategic client
engagements.
● Oversee forecasting, invoicing, collections, realised margins, and financial
performance across a portfolio of accounts.
● Set commercial strategy for SOW negotiations, large-scale change requests,
and complex delivery governance processes.
● Guide bottoms-up delivery estimation practices across squads and ensure
commitments remain operationally achievable at scale.
● Establish and oversee programme governance standards including
milestone tracking, RAID management, executive reporting, and escalation
frameworks across accounts.
● Build and maintain executive relationships with client leadership including
CDOs, CTOs, CIOs, COOs, CEOs, and transformation leaders.
● Serve as a senior trusted advisor to client executives, shaping enterprise AI
transformation strategy and long-term transformation roadmaps.
● Drive strategic account growth by identifying new opportunities, shaping
multi-year account strategies, and expanding OBZ's footprint within client
organisations.
● Provide leadership and direction to Senior Engagement Managers,
Engagement Managers, and cross-functional delivery squads across the
portfolio.
● Champion delivery excellence, accountability, and reusable intellectual
property creation across all managed accounts.
● Mentor and develop Senior Engagement Managers and Engagement
Managers, strengthening delivery leadership capability across the practice.
● Own client satisfaction and executive relationship health across the
portfolio, intervening proactively on complex or escalated matters.
● Shape OBZ's pre-sales strategy for major pursuits, including commercial
structuring, solution strategy, and executive-level proposal reviews.
● Lead the evolution of OBZ's delivery governance frameworks, commercial
models, and operational methodologies across the practice.
What We Are Looking For
● 14-25 years of experience in consulting, systems integration, enterprise
technology services, or AI transformation delivery environments.
● At least 8 years of direct account-level or portfolio-level commercial
ownership and delivery governance leadership.
● Proven track record managing multiple enterprise-scale client engagements
across BFSI, telecommunications, insurance, or other regulated industries.
● Demonstrated success negotiating complex SOWs, change orders, and
commercial agreements at executive level.
● Deep understanding of enterprise AI transformation engagements, agentic
AI systems, AWS-based delivery environments, and operational AI adoption
at scale.
● Strong track record engaging C-suite stakeholders and shaping enterprise-
wide transformation strategy.
● Advanced commercial acumen across pricing models, portfolio forecasting,
margin optimisation, and multi-account profitability.
● Experience leading multiple concurrent multi-squad delivery programmes
across the full engagement lifecycle.
● Deep expertise in programme governance frameworks, executive reporting,
escalation handling, and enterprise risk management.
● Strong technical fluency across enterprise systems, integrations, data
pipelines, and AI-enabled delivery environments.
● Demonstrated leadership capability, having developed senior delivery
leaders and shaped organisational delivery capability.
What Sets You Apart
● You use AI tools strategically to elevate governance, commercial analysis,
and executive engagement across a portfolio of accounts.
● You have led strategic enterprise account portfolios with clear commercial
and delivery accountability at scale.
● You balance executive relationship management, delivery excellence, and
commercial discipline across multiple engagements simultaneously.
● You have a track record of shaping and closing significant account
expansions and complex commercial negotiations.
● You are recognised as a senior delivery leader who develops talent and
elevates delivery maturity across an organisation.
Travel and Location
OBZ clients are based across Southeast Asia, ANZ, and Japan. This role may
require travel across multiple markets to support portfolio-level client
relationships and major engagements. Relocation support may be provided based
on business requirements.What Success Looks Like
● The portfolio of accounts managed expands consistently with measurable
business outcomes and strong executive relationships.
● Delivery governance and commercial discipline remain consistently strong
across all managed engagements.
● Realised margins align closely with sold margins across the portfolio
through effective operational and commercial management.
● Client engagements generate durable strategic partnerships, reusable
references, and case studies.
● Senior Engagement Managers and Engagement Managers within the
portfolio operate with strong accountability and growing capability.
● The portfolio contributes significantly to OBZ's growth, market credibility,
and delivery reputation.
Language
Fluency in spoken and written English is required across all markets. Strong
communication skills are essential for working with client stakeholders, delivery
teams, and leadership across multiple regions.
Local language proficiency is considered an advantage, particularly in Japan,
Vietnam, Thailand, and the Philippines.
Certifications
AWS Certified Cloud Practitioner and AWS Certified AI Practitioner certifications
are expected. Familiarity with AWS services relevant to AI transformation, data
modernisation, and cloud migration programmes is required at a conceptual level.
AWS Partner certifications related to delivery, co-sell, and partner programmes
are expected.
What We Offer
Competitive compensation aligned to market standards. Opportunities to lead a
portfolio of enterprise-scale AI transformation programmes across Asia Pacific.
Exposure to advanced AI tooling, AWS partnership ecosystems, strategic
enterprise accounts, and senior delivery leadership responsibility across the
region. OneByZero is an equal opportunity employer committed to building a
diverse and inclusive workplace.Why OneByZero
The enterprise accounts OBZ supports represent some of the most complex AI
transformation programmes in regulated industries across Asia Pacific. The
Principal Engagement Manager role combines portfolio-level commercial
accountability, senior delivery leadership, and AI transformation expertise, shaping
how OBZ engages its most strategic clients across the region.