Principal Engineer - Copilot Studio & AI for Contact Center (CCaaS)

Job Title: Principal Engineer Location: Hybrid, Vienna, VA OR Remote Duration: Long-term Schedule: Monday Friday, 40 hours/week Principal Engineer Copilot Studio & AI for Contact Center (CCaaS) to lead the hands-on development and implementation of AI-powered customer and employee engagement solutions. This is a builder role, not a strategy-only position. The ideal candidate will have extensive experience designing, developing, testing, and deploying Microsoft Copilot Studio solutions, AI agent…